Market Development Manager - Quebec

Job Description

Job Description

ABOUT THE COMPANY

Founded in 1888, Lee Kum Kee, a Hong Kong-based global food company, specializes in creating condiments and sauces that promote Chinese cuisine worldwide.

With more than 200 products to choose from, Lee Kum Kee takes the mystery out of cooking authentic and delicious Asian foods in the comfort of your kitchen.

Lee Kum Kee is committed to providing authentic and innovative condiments and sauces featuring the highest quality ingredients.

Armed with a unique management culture, stringent quality control, superb and innovative products, coupled with the century-long brand reputation, Lee Kum Kee has achieved unanimous recognition and won numerous prestigious awards.

Lee Kum Kee (USA) Inc., a division of Lee Kum Kee International Holdings Ltd., has its headquarters and manufacturing facilities in Southern California with more than 300 employees.

We are looking for the best and brightest talents to join our company and work together to bring the next level of success!

BENEFITS

• Extended medical & health coverage : Medical, Dental & Vision
• Paid holidays
• Bonus programs

POSITION SUMMARY

The Market Development Manager is responsible for working with customers (distributors, key accounts and / or food service end point in assigned territories by working closely with the GM to achieve the annual net sales & profit targets, executing and monitoring promotional activities within the A&P budget, working with direct guidance from GM as it relates to business planning and customer strategy and executing business strategies and tactics as directed.

ESSENTIAL FUNCTIONS

• Responsible for achieving company gross sales goals as well as gross margin targets for fiscal year plans.
• Develop and execute actionable annual key account management plans to achieve growth targets with existing customers, leveraging inside sales and broker network resources to retain and delight current customers.
• Responsible for the day to day management of key accounts and trade partners & distributors.
• Maximize store visits weekly and submit weekly visit reports along with store visit checklists.
• Maintain a strong CRM pipeline by building on current relationships and occasional cold calling.
• Develop and execute actionable annual key account management plans to achieve growth targets with existing customers, leveraging distributors network resources to retain and delight current customers.
• Provide total account management and advocate on behalf of key accounts with a strategic sensibility, navigating both customer needs and brand goals.
• Develop and nurture strong customer contacts and positive, proactive relationships with key stakeholders, influencers, and wholesalers, including brokers and wholesale distributors on behalf of Lee Kum Kee, to deepen the relationship between the brand and customer as well as provide goodwill for potential new products or new accounts.
• Analyze potential or existing problems and know how to correct them as proactively as possible through analytics of the accounts, knowledge of accounts, and the relationships built with the customer.
• Develop, implement and evaluate trade and shopper marketing initiatives, based on insights.
• Business Planning / Financial accountability : Conduct sales analytics, using available insights to provide solutions to customer needs.
• Manage new product launches and expand distribution of LKK products.
• Forecast sales volume & trade dollars, maximize trade investments and efficiencies aligned to business objectives.
• Business and category analysis, develop& present category management solutions.
• Understand and execute marketing plan sales material; monitor trade activity execution.
• Evaluate customer specific reports and standardized IMS / top shelf reports; handle expired and damage products.
• Prepare quality business plans, budgets, presentations and reports as required.
• Execute various sales and marketing projects, including management and administrative duties.
• Foster positive relationships with existing customers; explore and develop more business opportunities. Timely handle customers’ inquiries.
• Maintain knowledge of new and existing products and industry trends so that we can provide customers with recommendations, keep LKK’s and customers best interest in mind, regarding strategies to grow their foodservice sales, whether through the use of LKK’s products or through operational guidance.

Know the brand and be able to over deliver on needs.

• Proactively execute operations to solve customer challenges, from new product set up to on-time deliveries.
• Build and maintain collaborative relationships with colleagues across levels and functions*, including those working remotely.
• Perform other duties and responsibilities as assigned.
• Relationship Management within internal matrix organization
• Work in close collaboration with the sales & marketing team but also with cross-functions with LA / HK team.
• Management, Brand marketing, Retail Sales, Finance & Supply Chain to achieve the company’s goals.
• Partner with business analyst and marketing team in reporting and analytics.
• Communicate to other sales personnel and functions within LKK as needed.
• Maximize all sales opportunities through alignment.

COMPETENCIES

• Problem Solving
• Drive for Results
• Managing & Measuring Work
• Building Effective Teams
• Motivating Others

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

REQUIRED EDUCATION, SKILLS and EXPERIENCE

• A Bachelor’s Degree in Business or related field is required.
• A minimum of 5 years of experience in fast-moving consumer goods is required.
• Must be proficient in Word, Excel, PowerPoint, and Outlook.
• Proficiency in A.C.N. & SAP.
• Must possess excellent communication and presentational skills both written and verbal and a proven ability to work independently in cross-functional teams to achieve established goals.

The individual will conduct presentations in large and small group settings.

• Strong negotiation skills.
• Strong business and financial acumen : business analytics skills, customer P & L agility, ability to plan, track and evaluate trade management.
• Ability to make recommendations for solutions based on information gathered and analyzed from the systems previously mentioned.
• Strong attention to detail and accuracy of data entry.
• Must be organized, dependable, punctual, professional, and ethical with an ability to multi-task and prioritize accordingly to meet deadlines.
• Must possess a valid driver’s license and be insured. Position requires travel by automobile in the assigned territory.

LANGUAGE SKILLS

Fluent in English and French is a must.

MATHEMATICAL SKILLS

• The individual must be able to apply mathematical concepts to compute rates, discounts, percentages, and draw and interpret bar graphs.
• Ability to define problems through data gathering and analysis, establish facts and draw valid conclusions.
• The individual must be able to interpret an extensive variety of technical sales instructions in mathematical or diagram form and deal with several abstract and concrete variables.

PHYSICAL DEMANDS

• The individual must travel to meet business needs.
• Occasional travel outside of Canada is expected (United States, China, Hong Kong).
• While performing the duties of this job, the employee is regularly required to use hands and fingers to perform daily job functions (computer and office equipment use).
• The employee is required to stand, sit, kneel, and walk when performing essential job functions (visits to restaurants, customers).
• Specific vision abilities are required by this job including close vision, and ability to adjust focus.
• There is occasional lifting and the need to be able to lift 50 pounds.

WORK ENVIRONMENT

• The noise level in the work environment is light to moderate.
• The position is often in an office setting, traveling or at customer / user sites (restaurants, wholesalers, distributors, etc.).
• The position requires extensive travel more than 50% of the time this position is expected to be out of the office. It is Lee Kum Kee’s policy to seek and employ the most qualified persons in all jobs in a manner which will ensure equal employment opportunity as well as administer personnel actions in a manner as to not discriminate against any person on the basis of race, color, religion, national origin, age, sex, sexual orientation, disability or protected veteran status.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

À PROPOS DE L'ENTREPRISE

Fondée en 1888, Lee Kum Kee , une entreprise alimentaire mondiale basée à Hong Kong, est spécialisée dans la création de condiments et de sauces pour promouvoir la cuisine chinoise à travers le monde.

Avec plus de 200 produits disponibles, Lee Kum Kee simplifie la préparation de plats asiatiques authentiques et délicieux dans le confort de votre cuisine.

Lee Kum Kee s'engage à fournir des condiments et des sauces authentiques et innovants en utilisant des ingrédients de la plus haute qualité.

Dotée d'une culture de gestion unique, d'un contrôle qualité rigoureux, de produits innovants et d'une réputation de marque centenaire, Lee Kum Kee a obtenu une reconnaissance unanime et a remporté de nombreux prix prestigieux.

Lee Kum Kee (USA) Inc. , une division de Lee Kum Kee International Holdings Ltd. , a son siège social et ses installations de production en Californie du Sud, avec plus de 300 employés.

Nous recherchons les meilleurs talents pour rejoindre notre entreprise et contribuer à notre succès croissant !

AVANTAGES

• Couverture médicale et santé étendue : soins médicaux, dentaires et optiques.
1 day ago