Job Details
Level
Experienced
Job Location
Newberry - San Jose, CA
Position Type
Full Time
Education Level
High School
Salary Range
$29.77 - $29.77 Hourly
Travel Percentage
Up to 25%
Job Shift
Job Category
Nonprofit - Social Services
Description
The CSJ RRH - Case Manager is passionate about serving others and sees themself in a helping profession long term.
- They are pro-active and responsive to the needs of our participants, meeting them "where they're at" and bridging the gap between the individual and our services.
- They manage their time well and demonstrate strong organizational abilities.
- With the support of program leadership, the Case Manager participates in our culture of learning and increases their knowledge of evidence-based practices over the course of their employment.
Together, we model the values and principles of HomeFirst within the agency and the broader community.
- HomeFirst is a diverse company in a diverse field, and the Case Manager seeks to work with people from a variety of social and economic backgrounds.
- They are a highly collaborative member of our participant services team and enjoy a team-oriented work environment.
DUTIES / RESPONSIBILITIES :
- Maintain a caseload of 20-30 participants.
- Provide comprehensive case management services. This may include :
- Initial eligibility verification and enrollment
- Ongoing needs and status assessments
- Budgeting
- Administration of financial assistance
- Information and referral
- Crisis de-escalation
- Safety planning, risk assessment, and mandated reporting
- Employment and benefits assistance
- Advocacy
- Other direct service provision
- Meet with participants at a frequency and location determined by their needs.
- Engage in the consistent application of evidence-based practices.
- Support internal program support specialist activities as needed. This may include :
- Street-based or community outreach efforts
- Landlord engagement
- Workshop coordination
- Participate in case conferencing and collaborative care coordination.
- Maintain compliance with contract, agency, and licensing requirements.
- Achieve identified program and position deliverables.
- Adhere to task completion deadlines.
- Maintain thorough and accurate documentation of participant services in accordance with agency and contractual standards.
- Attend all job-related meetings, including program staff meetings and agency-wide meetings.
- Participate in opportunities for learning and skill maintenance / development.
- Utilize supervision appropriately, maintaining open lines of communication and providing updates on activity.
- Assist with other duties as assigned.
Qualifications
Knowledge and Experience, General
- 1 year of paid or volunteer experience in social work or related human services required
- Bachelor of Arts in Social Work (BASW) or related human services degree preferred, not required
- Proficient in Microsoft Office suite
- Valid CA driver's license and insurance, and reliable transportation
- Ability to drive a fleet vehicle and be added onto Corporate insurance
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