Job Title : Multi-Unit General Manager
Location : Central Los Angeles, California 90011
Salary : Up to $85,000 per annum, plus bonus and a comprehensive benefits package
Company : Popeyes Louisiana Kitchen
Job Description :
Popeyes Louisiana Kitchen, recognized for our flavorful Louisiana-inspired recipes, is currently seeking a seasoned and enthusiastic Multi-Unit General Manager to oversee operations across multiple locations in Central Los Angeles.
The ideal candidate will have extensive multi-unit management experience, a keen understanding of quick-service restaurant operations, and a passion for leading teams to deliver exceptional service and quality.
Key Responsibilities :
Oversee daily operations of multiple restaurant locations, ensuring consistent brand standards, food quality, and customer service
Recruit, train, and manage restaurant staff across all locations, fostering a positive and productive work environment
Implement and enforce company policies and procedures to maintain high standards of food quality, cleanliness, and customer service
Manage operational costs effectively across all units, including food, labor, and supplies
Work closely with store managers to identify opportunities for improvement and implement necessary changes
Handle escalated customer inquiries and complaints in a professional and timely manner
Regularly review performance data and operational practices to drive continuous improvement across all locations
Qualifications :
Minimum of 5 years of multi-unit management experience in a quick-service restaurant setting
Proven leadership skills with the ability to motivate and manage teams across multiple locations
Excellent customer service skills with the ability to handle customer complaints professionally
Familiarity with health and safety regulations in the quick-service food industry
Strong organizational skills with the ability to multitask in a fast-paced environment
Passion for maintaining high standards of quality and service in the quick-service restaurant industry
Benefits :
This position offers a competitive salary, potential bonuses, and a comprehensive benefits package.
Qualified candidates are invited to submit a resume detailing their relevant multi-unit management experience. We look forward to hearing from you!
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