Customer Service Rep - Part Time

Customer Service Rep - Part TimeBuilt on meritocracy, our uniquepany culture rewards self-starters and those who aremitted to doing what is best for our customers.

Graham Rogers seeks a part time Customer Service Rep to join our team .

The Customer Service Specialist is responsible for providing secretarial, clerical and administrative support in order to ensure that that customer service is delivered in an effective and efficient manner each and every day.

The Customer Service Specialist reports to the Operations Manager and is regarded as the "Director of First Impressions" for thepany.

WHO YOU ARE :

You believe in working as a team and thrive in fun, collaborative environments. You have a client-focused attitude and value the importance of relationships, professionalism and trust.

You set goals high and aim higher. You have solidmunication skills. You are detail oriented and organized. You enjoy learning new skills, systems, processes, and procedures.

You are a great listener and are not afraid to ask questions. You believe that learning is vital to success.

WHAT YOU WILL DO :

• Provide office support services in order to ensure efficiency and effectiveness within the office on a daily basis.
• Receive, direct and triage telephone and fax messages in a timely and efficient manner to the appropriate team members.
• Take receipt of mail and packages on a daily basis and process in a timely and efficient manner according to the guidelines provided to include a date stamp on all correspondence.
• Assist in the planning and preparation of meetings, conference and conference telephone calls.
• Make preparations for visitors and special events.
• Maintain an adequate inventory on all office and kitchen supplies and monitor the use of supplies and equipment related to this area.
• Coordinate the repair and maintenance of office equipment as instructed.
• Maintains a safe and clean reception area byplying with procedures, rules and regulations.
• Contributes to overall team effort by ensuring open and constantmunication.

WHAT YOU WILL NEED :

• HS diploma or equivalent
• Proficient with basicputer skills / software
• Exceptional telephone demeanor
• Ability to maintain a high level of confidentiality
• 1 - 3 years experience in a similar position
• Ability to multi-task

What We Offer :

• Excellent growth and advancement opportunities
• Paid time off
• Full benefits package : health, dental, vision, 401(k) etc.
• Employee Stock Purchase Plan

WHO WE ARE :

Graham-Rogers, a division of Hull &pany, LLC., formed in 1967, is a managing general agent / wholesaler, located in Bartlesville, Oklahoma.

Our primary areas of operation are Oklahoma, Arkansas, Kansas, Missouri and Tennessee.

All Graham-Rogers business is written by insurancepanies rated "A" or better by Best. Graham-Rogers has departments specializing in Transportation,mercial Excess and Surplus Lines, E&S Personal Lines, Standard Lines Servicesmercial and Standard Lines Services Personal Lines.

We also have our own in-house premium finance program.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants. Job ID R24 0000002509