General Manager, Royal Mount - Montreal, QC

GV - Royalmount

General Manager

WHO YOU ARE

Our leaders at Versace are fashionable, elevated and driven individuals who know how to keep their team focused and inspired.

As a General Manager you will support the development of an energetic team that is focused on maintaining exceptional levels of customer service.

Success starts with being an entrepreneur - by acting as a strong brand representative in the community you will grow your business through client relationship management and events.

We encourage an innovative workplace to strategically drive the business by being a solution-oriented leader.

WHAT YOU WILL DO

Business development

• Analyze the business, propose action plans to reach objectives, improve results and support key business strategies
• Partner with the Regional Director to maximize sales and margin goals
• Develop business strategies, set achievable goals and targets and implement incentives to help boost sales

Team Management

• Attract, develop and lead a high-performance team through effective training and coaching
• Set personalized objectives and hold each team member accountable to develop behavior, performance and capabilities
• Create and foster a dynamic environment while motivating employees to maximize team spirit and promote teamwork

Client Management

• Be a brand ambassador and build relationships with Versace clients. Be an example for the team by engaging in customer interactions to deliver the Versace experience
• Monitor the team on managing their customer database, ensure they take actions to maintain relationships with the client to maximize sales opportunity

Store Management and Operations

Ensure the stock and the backroom are effectively managed and operational duties are completed

YOU’LL NEED TO HAVE

• 3-5 years of experience in retail management luxury experience preferred
• Full understanding of specialty retail, including business development, visual merchandising and store operations
• Strong relationship skills and ability to maintain long-term with clients and understands the needs and changes of the market

WE’D LOVE TO SEE

• An entrepreneur with the ability to drive results; adaptable, problem solver, strategic thinker
• Elevated customer service skills; a true fashion expert with a passion for sales

THE BENEFITS

• Cross-Brand Discount
• Product allowance
• Internal mobility across Versace, Jimmy Choo and Michael Kors
• Exclusive Employee Sales
• Competitive paid time off
• Paid Parental Leave
• 401k Match
• Bonus Potential
30+ days ago