Travel Industry Sales Manager

About Four Seasons :

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.

Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.

We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves.

Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime.

It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location :

Desert romance meets outdoor adventure. Experience timeless beauty in our adobe casitas with a backyard full of saguaro cacti, dramatic valleys and the iconic Pinnacle Peak.

Discover Scottsdale’s vibrant Native American art, history and Old West lore. With the property as your adventure basecamp, explore the nearby area, including two championship golf courses a quick shuttle away.

Locally inspired spa treatments, a bi-level pool and authentic Southwest cuisine set the stage for a restorative desert escape.

The Opportunity :

Four Seasons Resort Scottsdale is looking for a talented Travel Industry Sales Manager is responsible for business generation as it relates to prospecting and securing individual corporate, leisure and wholesale accounts on behalf of the hotel in accordance with the goals and strategies outlined in the annual Marketing Plan and in concert with our Global Sales Office effort.

Position is also responsible for soliciting and securing business from key travel industry, wholesale and some corporate sources.

Travel Industry Sales Managers are accountable for ensuring quotas and goals are met and to ensure that direct sales activities are focused on generating the maximum revenue per available room for the overall hotel’s success.

This position requires a high degree of independent judgement and discretion on decision-making.

Responsibilities include but are not limited, to Developing accounts (new and existing) by mapping specific business and buying tendencies.

Perform daily telephone solicitations to new and existing accounts / customers. Promote awareness to markets via travel to respective regions in the country providing presentations and personal sales calls.

Maintain communication / relationship with WSO network, as well as other Four Seasons hotels toward achieving pre-determined revenue goal.

Create and execute direct sales plan specific to market assignment. Promote local awareness through maintaining relationships with new and existing customers.

Conduct tours of property to and other potential customers while informing of all resort services available. Entertain customers on property during site inspections.

Coordinate all sales related activity through the direction of director of sales; negotiate contract specifics to achieve maximum profitability while satisfying customer needs.

Excellent knowledge of Golden Sales and Catering account management system to achieve Four Seasons minimum standards, while utilizing technology as an account / organizational tool;

have a working knowledge of local and regional competition.

Who we are looking for

• Prefer luxury property corporate and leisure sales experience with 3 years of successful sales management experience in a luxury setting.
• Knowledge of Opera preferred

A minimum of three years of Luxury Hotel Leisure Sales.

• Education : College degree
• Requires reading, writing and oral proficiency in the English language
• Excellent written / verbal communication and presentation skills, acute attention to detail, proven negotiation skills, strong organizational and time management skills and proven record with positive relationships amongst worldwide sales teams and clients alike.

Desired Skills and Experience :

• Luxury hotel sales minimum of 3 years in the leisure and / or groups market. Proven sales track record required.
• Identify and target leisure agencies that will generate business
• Negotiate, draft, generate proposals that ensure the resorts budget and revenue targets are achieved.
• Utilize various prospecting resources to solicit and secure business on behalf of hotels.
• Use company wide programs, sales developments, prospecting projects, WSO customer events and reporting for leisure business development.
• Follow up on all business inquiries and leads and qualify business to generate leisure room nights.
• Create and execute account plans for assigned market territory to ensure maximum leisure revenue and budgeted leisure targets are achieved for the property.
• Achieve monthly, quarterly, and annual revenue and direct sales goals including outside sales calls, prospecting calls, site inspections, and entertainment as outlined.
• Assist Director of Sales & Marketing in the development of new programs and sales campaigns to obtain additional sales from the various market niches.
• Assist Director of Sales & Marketing with the implementation, follow-through and updating of the quarterly action plans.
• Explores new ways to increase revenue.
• Fluency in English is required.
• Strong and effective interpersonal skills, outstanding communication and presentation skills.
• Proven relationships in the luxury leisure travel industry.
• Excellent communications skills (verbal and written), a strong sense of quality and a creative mind set.
• A self-starter that can multi-task and prioritize.
• Travel varies but approximately 20-30% of the time.

Minimum Requirement

Must be able to work all shifts including, AM's, PM's, weekends, and holidays.

Must be able to travel.

Prefer corporate and leisure sales experience with 3 years of successful sales management experience in a luxury setting.

Knowledge of Opera preferred

Education : College degree

Requires reading, writing and oral proficiency in the English language

Excellent written / verbal communication and presentation skills, acute attention to detail, proven negotiation skills, strong organizational and time management skills and proven record with positive relationships amongst worldwide sales teams and clients alike

Comprehensive Benefits

• Medical, dental, and vision insurance after 30 days
• Vacation, holiday, and sick pay effective immediately
• 401k participation with company matching program
• Complimentary stays at Four Seasons worldwide, subject to availability
• Free shift meal prepared by the culinary team

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

To access the 'EEOC is The Law' Information poster please visit this website -