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Customer Resolution Specialist

VirtualVocations
Garland, Texas, United States
Full-time

A company is looking for a Customer Resolution Specialist (Remote).Key ResponsibilitiesPerform customer service and billing inquiries for hospital and professional revenue cycleCollect self-pay balances and arrange payment plans with patients / guarantorsMaintain knowledge of billing procedures and ensure productivity standards are metRequired Qualifications, Training, and EducationHigh School diploma or GED equivalentThree years of progressively responsible and directly related work experienceKnowledge of government and non-government payer requirements and reimbursement rulesFamiliarity with medical terminology, coding systems, and billing practicesHFMA - Certified Rev Cycle Rep (CRCR) preferred

3 days ago
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