Lab Computing Analyst
What are we looking for in our Lab Computing Analyst?
The full job description is below.
Role : Lab Computing Analyst
Location : 101 Customer Site Street , Boston, MA 02120
Duration : 06+ months
Rate : $30 - 33 / hrs on w2
Job Description :
- Applies professional-level technical skill and judgment to provide non-routine technical support for computer / data center operations.
- Installs, configures and troubleshoots server and non-desktop computer hardware, software, systems and other resources in a data center or other centralized computer network setting.
- Maintains access control, data integrity and file system security for the computer / data center environment.
- Monitors, tracks and records system performance and utilization metrics. Communicates highly technical information to both technical and nontechnical personnel.
- Recommends process, hardware and software solutions, including new acquisitions and upgrades, to improve computer / data center efficiency.
- May participate in development of information technology and infrastructure projects.
- May be internal or external, client-focused, working in conjunction with Professional Services and outsourcing functions.
May include company-wide, web-enabled solutions.
Must Haves :
- Excellent customer service skills complimented by an ability to listen to and interpret client requests. Ability to troubleshoot complex technology issues.
- Strong verbal and written communication skills.
- Ability to identify, track and complete tasks for multiple projects under prescribed
Technology Requirements :
- Hardware RAM, Replacing drives
- Lab Software
- Microsoft Suite
- Acronis
Additional Requirements :
- Must be able to work individually
- Customer Support / Experience
- Ability to coordinate and collaborate with vendors and lab techs
- Experience with scientific instrumentation
- Experience in Life Science environment
Soft Skills Needed :
- Communicating Effectively
- Working efficiently
- Driven individual
Qualifications / years of experience :
- Bachelor’s degree
- 2+ years of IT support experience
- Associate degree
- 4+ years of IT support experience
Russell Tobin offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), a 401(k)retirement savings, life & disability insurance, an employee assistance program, identity theft protection, legal support, auto and home insurance, pet insurance, and employee discounts with some preferred vendors.
LI-SS6
Rate / Salary : $30 - 33 / hrs on w2
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