Senior Low Voltage and Smart Home Technician

Company Description :

At Custom Residential Systems, Inc, our mission is to bring life to your fingertips. That’s been our core guiding principle since our founding, and it has always shaped the direction of our company.

Our team members make that purpose come to life in our client’s homes by providing access to and solutions for technologies which simplify lives.

We provide services in the following fields : structured wiring, fire / security alarm, phone, data, computer networking, home automation, CCTV and other low voltage applications.

Our team consists of high-quality individuals who strive for career growth, work diligently to achieve company goals and exceed client’s needs.

We believe in a performance-based culture where talents, experience and effort are met with additional opportunity.

We strive to provide something for everyone who wants to build a successful career. Here, you will find supportive co-workers, an inclusive and innovative environment, the tools you need to expand your skills and advance your career.

Job Summary :

Works with Installers and independently, in the completion of installs and service calls. Responsible for timely completion of daily procedures and paperwork they are assigned.

Tech is also responsible for assigned vehicle care and maintenance.

• Requires excellent communication skills
• Self-motivated, task-driven, and able to apply best practices theory
• Strong problem-solving skills
• Ability to create in the field solutions
• Ability to use hand and power tools

Develop and maintain proficiency in the following areas :

Key Job Responsibilities :

• Advanced knowledge of residential low voltage installation procedures and guidelines
• Advanced knowledge of :
• Audio / Video systems
• Home network systems
• Control / Automation systems
• Luma camera surveillance systems
• New construction pre-wire and existing home wiring
• Advanced troubleshooting of audio / video and control systems
• Strong programming of Control 4, Savant, Araknis and Luma systems
• Advanced understanding of multi-room A / V and Control systems and setup
• Understanding of security system installation,
• programming and design
• Tech 2 or better certifications (or obtain within 6 months of hire)
• Completion of ProSource University within the first year of employment

Minimum Job Requirements :

• Strong verbal and written communication skills
• Highly detailed, organized, and multitask driven
• Ability to work on rotating on-call service schedule
• Proficient in all Lead level qualifications
• Assist in training and evaluation of up to Lead level technicians
• Excellent skills with desktop and mobile computing
• Clean driving record and background check (required for DCJS certification)
• Minimum of 2 years of field experience

Disclaimer :

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this classification.

They are not to be constructed, as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.