Job Description
About the Community Manager role :
The Community Manager will have a proven track record of successfully managing multifamily properties, including HUD properties, utilizing superior communication skills and a positive attitude.
Community Managers directly supervise the property’s on-site staff to ensure implementation of all corporate policies and procedures.
Reporting : Prepare accurate and timely reports (weekly, monthly, quarterly, annually and ad hoc) detailing cash flow, budget variances, market studies, and business strategies.
Budget and Expense and Program Goals : Assist in developing annual budgets, and executing on same, including managing expenses and achieving company goals, including revenue, occupancy, social programs, and other aspects of the Foundation’s mission.
Capital Improvements : Work with the Regional Manager and corporate team to review and inspect all capital replacement plans;
ensure all are within the scope of the approved budget.
Market Research : Maintain detailed knowledge of the local market and competition, and develop tailored marketing plans and strategies.
Vendor Management : Solicit bids and negotiate with vendors.
Tenant Relations : Lead the on-site team in excellent customer service.
Resident Services : Review and monitor the monthly schedule of resident services activities are taking place and supporting of the AHF mission.
Routine Legal Matters : Lead on-site staff in evictions and other routine legal matters.
Fair Housing and Legal Compliance : Remain abreast of federal and state legal developments as they pertain to our business, including Fair Housing, EEO, OSHA, and ADA, and assist in assuring compliance.
Process Improvement : Assist in ongoing process improvement, including revisions of policies and procedures.
Employee Reviews and Compensation : Review performance and recommend (or approve as appropriate) employee compensation decisions.
Site Inspections : Personally inspect the property on a regular basis (both scheduled and unscheduled visits), assuring the marketability of the community, both interior and exterior
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