A company is looking for a Product Support Specialist to provide enterprise-level assistance to compliance experts and customers.
Key ResponsibilitiesDiagnose and troubleshoot issues while collaborating with internal engineering teamsCreate and maintain Help Center documentation and customer-facing articlesAssist customers with technical questions and manage data transfer for inactive clientsRequired Qualifications2+ years of experience in a product support roleExperience creating training materials and leading training sessionsTechnical competence with Gsuite and web toolsFamiliarity with Jira and Jira Service Desk or equivalentExperience with Datadog is a bonus
Product Support Specialist FAA Pilot Certification
A company is looking for a Product Support Specialist. ...
Product Support Specialist
Dynamic, Entrepreneurial Marketing Consulting Company is seeking a Product Owner- Marketing Product & Strategy to contribute to our Fortune 500 Financial Services Clients program process consolidation and automated tool creation. The Product Owner- Marketing Product & Strategy will assist and manage...
Product Support Specialist - Tier II
Key Responsibilities:Maintain advanced understanding of the Therapy industry and the Company's products/servicesDeliver timely and effective support, troubleshoot complex issues, and document interactionsAssist Tier 1 support, create/edit knowledge base, and resolve complex client inquiriesRequired ...
Product Support Specialist - South Texas Territory
Position Title: Product Support Specialist. This position is responsible for providing a proficient level of customer support and technical expertise to facilitate service advice, product support, and service training to internal and external customers. Reporting to: Regional Product Support Manager...
Product Support Specialist
A company is looking for a Product Support Specialist to deliver high-quality support to independent contractors. Key ResponsibilitiesOwn incoming customer requests and resolve issues via chat, email, and phoneBecome an expert on the product and provide actionable feedback and insightsCreate high-qu...
Product Support Specialist, Associate Bilingual Spanish/English (Sunday to Thursday 7am-3:30pm CT)
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Utilizing your expert product knowledge, you will consult with and guide our cl...
Product Support Specialist
Provide support to members via troubleshooting of issues on products. This is a contact center position that provides customer service and technical support. Former Help Desk can be useful but this person must have been a product service in a call center environment. They need to be able to retain i...
Product Support Specialist – Bilingual Spanish/English (Monday to Friday 8am-4:30pm CT)
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Utilizing your expert product knowledge, you will consult with and guide our cl...
Product Support Specialist
Act as a Subject Matter Expert for products they support, with deep technical knowledge of the applications and supporting software products. The Technical Support Specialist is responsible for being a knowledgeable resource to others in the organization by providing guidance and support, as well as...
Product Support Specialist role, M-F 8am-4:30pm CT
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support for Datasite’s software platform by assisting customers with simple to moderately complex questions and problems. Utilizing your expert product knowledge, you w...