Digital Product Coordinator

Job Description

Job Description

Job Title : Digital Product Coordinator

Salary : $65,000 - $75,000

Department : Digital

Manager : Director, Digital Product

Who We Are

Launched by Lady Gaga, Haus Labs is a vegan and cruelty-free cosmetics brand with a mission of spreading kindness, bravery, and creativity.

Filled with versatile products that encourage self-expression, this collection boasts high-impact eye makeup, lipsticks, highlighters, and more.

Regardless of age, education, ethnicity, gender, sexual orientation, or any personal characteristics, we want everyone to feel welcome.

We are committed to building a diverse and inclusive, equal opportunity workplace.

Overview

The Digital Product Coordinator at Haus Labs by Lady Gaga will play a pivotal role in managing the omnichannel digital catalog and enhancing site performance and user experience.

This position requires experience in e-commerce merchandising and operations, strong attention to detail, and the ability to handle multiple tasks and deadlines efficiently.

The ideal candidate should be passionate about e-commerce and customer experience, possess excellent communication skills, excel in a fast-paced environment, and demonstrate strong organizational abilities with a collaborative approach to effectively manage various workflows and priorities.

What You’ll Do

Digital Product Optimization :

Coordinate and support all aspects of digital product development, from concept to launch, including design, development, and QA, ensuring timelines are met and quality is maintained.

Support user acceptance testing for digital features and experiences, including new feature testing, bug tracking, and release monitoring.

Monitor site performance and coordinate with the development team to troubleshoot issues, ensuring prompt resolution and optimal user experience.

Maintain and update product documentation, ensuring stakeholders have access to the latest features, updates, and process information.

Contribute to A / B testing initiatives, supporting roadmap planning, execution, and analysis for site improvements.

Omnichannel Digital Operations :

Coordinate and execute the end-to-end product and campaign launch processes, including new product set up, product information updates, pricing and promotions, ensuring all internal and external deadlines are met.

Maintain the global digital product catalog across all digital sales channels including hauslabs.com and sephora.com, collaborating cross-functionally to ensure the accuracy and consistency of all product information.

Support the development, implementation, and optimization operational processes and documentation to streamline workflows and enhance efficiency.

Collaborate with the eCommerce team to deliver cohesive user experiences across all digital touchpoints.

Conduct regular site audits, store checks (e.g., Sephora.com), competitive analysis, and optimization tracking.

Monitor and report on omnichannel stock status in collaboration with the Inventory Planning team.

Assist with web and email campaign QA as needed.

What We Are Looking For

1-2 years of experience in an e-commerce role, with understanding of e-commerce operations, KPIs and reporting. The preferred candidate should have experience using Shopify, Google Analytics, and content management systems.

Impeccable attention to detail and excellent organizational skills with the ability to work independently and manage deadlines in a fast-paced work environment.

Excellent verbal and written communication skills.

Highly adaptable and comfortable in a dynamic environment, eager to continually learn and improve processes.

Experience in e-commerce for health, beauty, or fashion industry in a role working with DTC & retail partners preferred.

Basic knowledge of e-commerce product admin and set up, UX / UI principles, and web development process a plus.

What We Expect

At Haus Labs, how you communicate is as important as what you communicate. We are seeking driven team players with strong communication skills and enthusiasm for collaboration.

You’re a self-starter who possesses an entrepreneurial spirit.

You thrive in a fast-paced, agile environment.

You are a team player who approaches solutions from a place of curiosity and positivity.

We are seeking HAUSmates who welcome constructive criticism and have an impeccable attention to detail.

Our Pillars

ART : We are a creative collective that believes art has the power to shape the future.

SCIENCE : We unlock innovation using science and artistry.

KINDNESS : We are a collective community : universal, inclusive and non-binary.

What We Offer

Medical, Dental, & Vision Insurance

Paid, Equal Parental Leave for Birth, Non-Birth and Adoptive Parents

Flexible time-off policies

Cell phone stipend

401(k)

Equity

Life Insurance

FunHaus Event

Everyone is welcome in our HAUS

Baby, you were born this way. Regardless of age, education, ethnicity, gender, sexual

orientation, or any personal characteristics, we want everyone to feel welcome. We are

committed to building a diverse and inclusive, equal opportunity workplace.

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