Welcome! You made it to the job description page!
At Zappos, we look for people who will show up as their whole self because we value diversity and inclusion, as well as people who enjoy fun and maybe even a little weirdness.
So be sure to check on whether you’re aligned with our company values and culture. If you think you can see yourself delivering WOW as a member of the Zappos family, then check out the job description below!
Company Culture is at Our Core
Our are more than just words, they're a way of life. We know that companies with a strong culture & a higher purpose perform better in the long run.
Do our values speak to you?
1. Deliver WOW Through Service
2. Embrace and Drive Change
3. Create Fun and A Little Weirdness
4. Be Adventurous, Creative, and Open-Minded
5. Pursue Growth and Learning
6. Build Open and Honest Relationships With Communication
7. Build a Positive Team and Family Spirit
8. Do More With Less
9. Be Passionate and Determined
10. Be Humble
Company Perks : Quick Reference
Zappos pays 100% of every employee’s medical, dental, and vision benefits.
Zappos pays 100% of 12 therapy, mental health, or coaching session annually.
A multitude of benefits and incentives to stay mentally and physically healthy and fit.
Meaningful assistance programs like professional development, mentoring, and 401k with employer contribution.
Paid time off for life, vacations, staycations, and rest.
A generous Zapponian discount program.
Make an impact through volunteer adventures and other community programs.
Want to have some fun, too? Yes, please! Enjoy team building, family spirit, and plenty of room to recharge!
Zapponian noun employee of Zappos . You are self-motivated. You think like an entrepreneur, constantly innovating and driving positive change, but more importantly, you consistently deliver mind-boggling results.
Bold adjective not afraid of anything . A role at Zappos is an opportunity to be a part of something different. To go bold.
We’re a company that isn’t afraid to take risks and question the status quo. Oh yeah, we like to have fun too.
Perks noun the good stuff you get for working hard . Zappos pays 100% of your medical, dental and vision premiums. Primary care visits, dental exams, eye exams and generic prescriptions are all free.
Plus matching 401k, life coaches, orthodontic benefits, and more. And don’t forget, an unlimited 40% discount.
1990s noun a decade we love, but no longer live in . Old school cover letters are so 1990. Want to show us who you really are?
Create a video cover letter. A flash mob, a comedic monologue whatever showcases your passion for Zappos and the work you’d be doing! Videos are not required, but if you create it, we’ll watch it.
Scout noun you're a recruiter, too . As a Zapponian, we’ll ask that you always keep your eye out for great talent to join our family.
Consider yourself an extension of the recruiting team, scouting for the best people to grow our company.
Position Overview : The Director of Brand Marketing will be a key leader in shaping and executing our brand strategy and will oversee the management of PR, events, and adaptive.
The position reports to the Senior Director, Creative Strategy, and is tasked with clearly defining Zappos’s brand pillars in order to drive brand awareness, engagement, and growth.
The ideal candidate will be able to turn Zappos culture and product assortment into strong positioning that brings Zappos to life for customers in a consistent, coherent, lively way.
Key Responsibilities :
- Develop and implement comprehensive brand strategies, positioning, and messaging that align with Zappos personality, business objectives, and market opportunities.
- Manage the in-house team and the agency responsible for PR and earned media. Help set PR strategy to build buzz and awareness for Zappos, and bring in new customers.
- Manage the in-house team responsible for the execution of brand-related events, including sponsorships and partnerships.
- Manage the in-house team responsible for Zappos’s commitment to and support of the adaptive community.
- Oversee the brand marketing budget, ensuring efficient allocation of resources and alignment with strategic goals.
- Provide exciting executions for our vendor partnerships team to bring to our partner brands
Qualifications :
- Bachelor's degree in Marketing, Business, Communications, or a related field; MBA or advanced degree preferred.
- 8+ years of experience in brand marketing, with a focus on eCommerce and retail.
- Proven track record of developing and executing successful brand strategies and campaigns.
- Strong experience in PR, event management, adaptive marketing, and content marketing.
- Exceptional leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Data-driven mindset with strong analytical and problem-solving skills.
- Ability to thrive in a fast-paced, dynamic environment.
The Fine Print
Applicants must be authorized to work for any employer in the Zappos is unable to sponsor or take over sponsorship of an employment visa for applicants at this time.
To all recruitment agencies : We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes.
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