Serious Medicine is what we do. Being extraordinary is who we are. Every colleague plays a key role in upholding this promise to our patients and their families.
Shift :
First Shift (United States of America)
Shift Details :
Flexible Start times between 7am - 8 : 30am
Why Nebraska Medicine :
Our shared values reflect who we are and why we’re here and include, Innovation, Teamwork, Excellence, Accountability, Courage and Healing.
- Competitive Benefits including retirement match contribution, PTO accrual, tuition reimbursement
- Lead the world in transforming lives to create a healthy future for all individuals and communities through premier educational programs, innovative research and extraordinary patient care
- Forbes Magazine recognizes us in their list of America’s top employers and the best employer in Nebraska.Come join us!!
Answer incoming calls from external and internal customers regarding release of medical records.
Provide quality customer service by responding to requests for information or records through processing phone, in person, electronic or paper requests in a timely and accurate manner.
Process requests for records and other clinical information in a timely and accurate manner that meets customer needs and expectations and adheres to all legal and regulatory guidelines.
Applies and adheres to HIPAA, organizational, and departmental release of information policies when answering all requests and protects the confidentiality and security of all medical records for the benefit of the patient, hospital and care providers.
Required Qualifications :
- Minimum of two years’ experience working with health information in a healthcare setting required.
- Experience in reading and understanding medical record data, familiarity with physician documentation, and medical record content required.
- High school graduate or equivalent required.
- Knowledge of Medical Terminology acquired in a classroom setting or obtained through on the job training required.
- Ability to work independently, problem solve, and prioritize with minimal supervision and positive customer service relationships required.
- Strong time management, critical thinking skills and ability to manage multiple demands required.
- Experience with Microsoft Office, specifically Word and Excel required.
Preferred Qualifications :
- Associate’s degree in health information management (HIM) preferred.
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