Fraud Investigation Analyst

Who We Are

At Cross River, we’re building the best banking and technology products for fintechs, all through APIs. As venture-backed pioneers of the platform-based financial services model known as the sponsor, or partner, bank, we work closely with our partners to offer products such as payments rails and loan origination services to the latest in regulatory and compliance solutions.

What drives us every day? A desire to innovate in the service of financial inclusion. Giving access to consumers, whether they are looking for credit or for a better way to pay has been in our DNA from day one.

Our nimble, adaptive, one-step ahead culture is powered by our people, and as a result of their creativity, tech-forward thinking and collaborative spirit, we are experiencing explosive growth.

What we’re looking for

Cross River’s Compliance team makes sure that our business is always consistent with current regulations, and as a Fraud Investigation Analyst, you play an important role.

The successful candidate will have an understanding of financial crimes, fraud prevention, and investigations best practices and will manage potential loss investigations by working with customers, partners, and authorities to mitigate loss.

The Fraud Investigation Analyst will assist in the development and implementation of industry best practices to mitigate losses, enhance preventive measures, and ensure strong levels of controls.

The Compliance team cares about results, not activity, and we have fun doing it. If you like challenging problems, are analytical, and a great team player we want to hear from you!

Responsibilities :

• Conduct independent investigations into suspected illegal, fraudulent, or unusual activity involving bank accounts, customers, and associates.
• Review cases by analyzing transaction information, conducting interviews, and consulting with peer institutions and or law enforcement agencies when required.
• Mitigate financial loss and work toward fund recovery; assist internal and external partners in extensive check verifications, return check investigations, wire, ACH, and Debit Card Frauds.
• Review bank reports for potential patterns of fraud related activity and following reporting methodology for findings.
• Manage multiple cases / investigations / reviews simultaneously and provide formal reporting.
• Prepare work papers to adequately document investigations performed with supporting evidence for all forensic findings.
• Prepare clear, comprehensive and cohesive investigative reports and memorandum in a timely manner.
• Interface with various levels of the organization, including Senior Management, as well as legal counsel, and law enforcement as required.
• Provide guidance and assistance to fellow associates when needed.
• Assist department management by ensuring department activities are compliant and efficient.
• Provide relevant training and guidance to bank associates of all levels and job functions.
• Build effective relationships and work closely with senior personnel in Audit, Legal, Employee Relations, Independent Fraud Risk Management, Operational Risk Management, Loss Recovery Unit, Corporate Security, the Financial Intelligence Unit and Business Line Management.

Qualifications :

• Demonstrated prior fraud investigation experience and skills, including the ability to develop an investigation approach / strategy, obtain and analyze evidence, draw relevant conclusions, and recommend control enhancements.
• Ability to interact, influence, negotiate and challenge management when necessary.
• Demonstrated ability to work independently and complete cases / projects in a timely manner in a fast-paced environment.
• 2 years of risk management / fraud experience in financial industry or 4 year degree with 1 year of related banking experience
• Working knowledge of research methodology of fraud and financial crime activities
• Knowledge of fraud detection, prevention, authentication strategies and techniques to effectively communicate with clients and across business units to resolve risk and fraud issues
• Ability to handle a variety of tasks simultaneously, strong organizational and communication skills, ability to work independently, and prioritize accordingly

Preferred qualifications :

Licensed Fraud Certified Examiner preferred.

LI-JJ1 #LI-Hybrid #LI-Onsite

Salary Range : $65,000.00 - $90,000.00

Cross River is an Equal Opportunity Employer. Cross River does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

All employment is decided on the basis of qualifications, merit, and business need.

By submitting your application, you give Cross River permission to email, call, or text you using the contact details provided.

We will only contact you with job related information.