Job Description :
Student employees within the Reitz Union must :
- Be a current University of Florida full-time student in good standing with at least a 2.0+ GPA
- Respond to and assist with emergency situations and building evacuations per department procedures or as instructed by building management staff
- Provide exceptional customer service while maintaining a high level of professionalism
- Demonstrate a desire and willingness to learn in a fast-paced team-oriented environment
- Establish an exemplary work ethic by being proactive, self-motivated, and dependable
- Participate in all scheduled meetings, trainings, and evaluations
- Possess the ability to work weekends, evenings, holidays and academic breaks, as needed
- Act as an ambassador for all Reitz Union areas as well as the University of Florida, providing accurate information and campus resources
Position Specific Responsibilities :
- Responsible for the operation of the hotel information desk which would include making room reservations, checking-in and checking-out hotel guests, and responding to hotel guest requests
- Aide the visitors and patrons of the University of Florida Reitz Union by providing directions on locations throughout the Reitz Union, campus, and other various destinations
- Maintain documentation and billing information regarding posting room charges and accounting procedures
- Responsible for operating hotel switchboard (PBX) responding to hotel guests needs appropriately
- Completes all training requirements upon being hired in a timely fashion
- Ability to commit to working or more hours per week
- Other duties as assigned
Advertised Salary : $. / hour
$. / hour
Minimum Requirements :
This position is open to all students who are eligible to work on campus and must maintain a 2.0 grade point average. Registered students are employed on a part-time basis, up to hours per week.
Preferred Qualifications :
Although no experience is necessary to apply and all training will be provided, we would prefer for all student employees to :
- Possess the ability to work shifts during the early morning, evenings, weekends, breaks, and holidays.
- Proficient with verbal and written communication.
- Demonstrate previous experience of cash handling procedures and reconciliation.
- Demonstrate previous experience with customer service.
- Knowledge of computer and database systems.
- CPR and First Aid Certified, or willing to obtain.
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