A company is looking for a Mobile Messaging Operations Specialist to support customers in utilizing SMS, MMS, and other mobile messaging forms.
Key ResponsibilitiesRespond to customer inquiries and troubleshoot mobile messaging delivery issuesReview customer applications for compliance and communicate setup requirementsIdentify recurring request patterns to create reusable resources for support enhancementRequired Qualifications2-3 years of experience in the US mobile industry, specifically with A2P SMS / MMSStrong customer service experienceIn-depth understanding of mobile messaging in digital marketing and telecommunicationsExperience with journey and diagnostic testingAbility to research and navigate regional complexities of mobile messaging
Mobile Messaging Operations Specialist
A company is looking for a Mobile Messaging Operations Specialist to support customers in utilizing SMS, MMS, and other mobile messaging forms. ...
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