On Duty Supervisor

Essential Duties and Responsibilities :

• Responds to emergency assignments and provides exceptional treatment and care to those in need.
• Operates emergency vehicles in a safe and courteous manner. Responds to emergency assignments with due regard to other motorists and adheres to all local, state and federal rules and regulations.
• Performs supervisory, administrative, and managerial work in direct support of the daily operations of Pafford Emergency Medical Services in assigned region.
• Assists operations manager with staffing and deployment matters, including but not limited to, shift swaps, callouts, vacation requests, etc.
• Authors’ investigative briefs for all matters of related to employee injury, vehicle collisions, unusual occurrences and disciplinary matters.
• Coordinates the delivery of exceptional emergency medical service treatment and care.
• Maintains direct oversight and responsibility for the day-to-day operational functions of the emergency service program including but not limited to the maintenance of the vehicle fleet in a, persistent, mission ready status, clinical compliance, quality assurance & improvement, staff scheduling, deployment, payroll, logistics and supply ordering.
• Manages daily accountability and reconciliation of issued schedule II and IV medications.
• Performs personnel functions as directed by the Operations Manager.
• Provides direct supervision of on duty crews and responds to requests for assistance as needed.
• Provides on-scene assistance to ground ambulance personnel as needed or when requested.
• Ensures the daily maintenance and cleanliness of all facilities, vehicles and equipment.
• Oversees, guides, and mentors field operations staff in the performance of their duties.
• Supports and promotes Pafford EMS culture throughout operation.
• Performs investigations of unusual occurrences as necessary and reports findings to the appropriate department.
• Takes an active role in the administration of disciplinary action as need in compliance with defined policies, procedures, and directives.
• Maintains strict compliance with all Pafford Policies & Procedures.
• Maintains strict compliance with all rules and regulations set forth by the state and federal programs.
• May perform related duties or task as assigned.

Education and / or Work Experience Requirements :

• Five (5) years of progressive work experience in emergency services
• Must be able to demonstrate proven track record of meeting or exceeding operational goals and objectives.
• Must possess and maintain certification for the following : ICS 100, 200, 800, NIMS 700; ICS 300 and 400 preferred.
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
• Excellent computer proficiency (MS Office Word, Excel and Outlook).
• Proficiency with ZOLL RescueNet, Fleetio, NinthBrain Suites, and related programs and applications preferred.
• Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices Physical Requirements :
• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and / or quantitative productivity standards.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.
• Must be able to lift and carry up to 50 lbs.
• Work may require sitting, near vision use for reading and computer use, lifting, stooping, bending, stretching, walking, standing, pushing, pulling, reaching, and other physical exertion.
• Must be able to talk, listen and speak clearly on telephone.
• Must possess visual acuity to prepare and analyze data and figures, perform accounting functions, operate a computer terminal, operate a motor vehicle, and do extensive reading.
30+ days ago