Director-Compliance: Monitoring & Testing Oversight

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The Director of Monitoring and Testing Oversight is responsible for managing and performing the day-to-day execution of Compliance Monitoring & Testing oversight, including executing Regulatory Business Self-Testing (RBST) second line governance and oversight, RBST Validations, collecting and analyzing RBST inventories, maintaining governance documents, and supporting other program initiatives.

This role will also be responsible for Compliance Smart Monitoring oversight and validation which is an automated tool leveraged to execute RBST by the business units.

This role will also support Issue Management from a Compliance Program perspective as part of the Compliance Issue Advisory function within the program.

How will you make an impact in this role?

The Director will provide general support to the VP of ICT, to ensure effective and efficient operations including :

• Developing, communicating, and executing on multi-year RBST Validation plan
• Overseeing the day-to-day execution of the RBST Validation program, including :

oFinalizing the RBST Validation Announcement Memorandums, including all impacted parties, for review and issuance by the VP of ICT

oConducting planning meetings with key business partners and Line of Business Compliance partners

oUpdating Compliance Management on the progress of the RBST Validations and escalating issues

oEnsuring that RBST or compliance gaps are identified, and appropriate corrective action plans are agreed upon and completed

oDocumenting work papers and reports and ensuring that they have been properly finalized (including resolution of all outstanding items), approved, and filed

oReviewing and approving work papers; and

oResponsible for finalizing the draft report to be vetted with all stakeholders prior to issuance

• Collecting and consolidating the quarterly RBST Inventories from Line of Business Compliance partners for the purposes of informing the Compliance Risk Assessment and facilitating regulatory reporting
• Maintaining RBST Guidelines
• Supporting other program initiatives and projects related to RBST
• Provide oversight to Compliance Smart Monitoring key risk indicators including :

oMaintaining the Compliance Smart Monitoring procedure

oProviding oversight of Compliance Smart Monitoring procedure compliance by business units

• Partnering with Global Risk and Compliance capability teams to implement program enhancements for RBST, Compliance Smart Monitoring, and Compliance program Issue Management
• Supporting examination requests
• Overseeing the preparation of monthly Compliance Risk Management Committee reporting
• As part of the Compliance Issue Advisory team, liaison with the Issues & Events team within Operational Risk Management on Compliance Issue Management matters to support the following :

oProvide Compliance feedback on Issue Management initiatives

oProvide Compliance input on the Global Issue Management policy and procedure refresh cycle

oProvide Compliance approval, when needed, on Remediation Protocols and remediation exceptions

oProvide oversight on the Line of Business Compliance Officer timeliness and decision-making as well as drive awareness and training where required

Minimum Qualifications

• 2+ years of experience in compliance, internal or external audit, internal control, or other testing work experience
• Detailed understanding of internal control frameworks, RBST including objective / transactional and control testing, and other compliance testing and monitoring activities
• Working knowledge of the laws, rules and regulations governing American Express businesses
• Ability to develop reporting and communicate program information to Board, Management, and other key internal and external stakeholders
• Proven ability to effectively lead others
• Possess a strong understanding of banking systems and processes
• Strong analytical skills and ability to identify potential compliance issues, potential root causes, and feasible operational solutions
• Strong collaborative skills and ability to work in a matrix environment and on cross-functional teams
• Excellent verbal and written communications skills
• Must be able to effectively communicate with all levels within the organization
• Ability to translate technical information into easily understandable terms
• Be self-motivated, dependable, adaptable and detail oriented with a proven ability to work independently or within a team environment as required
• Strong presentation and project management skills
• Strong computer knowledge including excellent MS Word, Excel, and PowerPoint skills

Preferred Qualifications

• CRCM, CAMS, or related designation / certification preferred
• Bachelor's or advanced degree preferred

Salary Range : $130,000.00 to $205,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include :

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities
30+ days ago