Marketing Budget & Procurement Operations Manager

Say hello to opportunities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role.

First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies.

We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers.

RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions.

This is where you and your skills come in. We’re currently looking for a : Marketing Budget & Procurement Operations Manager The Marketing Budget & Procurement Operations team at RingCentral is responsible for ensuring our Marketing team executes our spend plan on time and on target.

The Marketing Budget & Procurement Operations Manager will be responsible for monthly and quarterly facilitation and execution of Marketing spend plan, ownership of the Marketing Systems vendor portfolio, and management, coaching, and oversight of the five Marketing Budget & Procurement Operations team members.

This individual will partner closely with marketing leaders and budget owners as well as partners in FP&A, Legal, Procurement, and Accounts Payable.

Job Duties :

Manage the Marketing Systems vendor portfolio including :

Maintaining the vendor database for Marketing & Marketing Systems

Initiating renewal conversations and / or alternative vendor explorations with business owners well in advance of renewal dates.

Partnering with procurement to negotiate vendor rates and increase ROI from vendor spend.

Working with business owners and procurement to evaluate potential new vendors.

Partner closely with Finance counterparts to :

Produce an Annual Operating Plan

Complete quarterly spend plans with inputs from marketing budget owners and leadership.

Design effective budgeting policies and procedures and lead training & implementation.

Optimize budget management tools to best integrate with financial systems and processes.

Partner with finance, procurement & IT to further develop Procure to Pay system requirements, ERP system requirements, marketing accrual process and financial reporting tools.

Partner closely with Analytics counterparts to :

Plan and execute the quarterly spend & KPI forecasting process.

Generate forecasting models that are comprehensive of all required metrics.

Ensure forecasting models are user-friendly and incorporate changes in Marketing business model, KPIs, or attribution frameworks.

Enable Marketing team toward completion of forecasting process in a timely manner.

Train & enable the marketing team on the end-to-end procurement and budget management process.

Coach & upskill a team of analysts responsible for :

Managing the daily operations for the global marketing budget including PO creation, contract processing, invoice management, expenses, variance reporting, etc.

Ensuring our Marketing budgeting system (Allocadia) reflects the most accurate and up-to-date in-quarter spend forecast.

Working with budget owners to highlight potential plan variances before they occur.

Owning all new vendor setup requests in partnership with accounts payable.

Opening / managing POs and vendors for all SOWs across the Global Marketing function.

Confirming invoices, spend, and taxability are categorized accurately for reporting.

Reconciling all transactions & partnering with finance to ensure accurate accruals and monthly / quarterly close.

Working with Legal and Procurement to ensure we have copies of the fully executed MSA's, contracts, W-9's, etc. to ensure compliance with the financial system process

To succeed in this role you must have experience in :

Experience managing marketing budgets and strategic planning, preferably at a fast-growing, matrixed tech company.

Strong interpersonal skills, including establishing credibility, trust, and building influential relationships with Marketing, Finance, and Analytics partners.

Comfort with ambiguity and working in a fast-paced team with changing priorities.

Strong planning, analytical, communications, decision-making, lateral thinking, influencing, interpersonal and project management skills.

Experience in scalable process design and project management with a passion for continuous improvement.

Excellent communication skills with experience presenting complex challenges and recommendations to senior leaders.

Highly organized and autonomous.

Education and Training

5 years of experience in marketing operations, revenue operations, and / or finance.

Understanding of marketing business concepts and processes and how that relates to the budgeting and planning cycles.

Experience defining strategies to improve return on investment and driving implementation of associated metrics, datasets, and dashboards.

Extensive knowledge of Excel or Google Sheets with advanced knowledge of pivot tables, lookups, and logical functions a must.

What we offer :

Comprehensive medical, dental, vision, disability, life insurance

Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

401K match and ESPP

Paid time off and paid sick leave

Wellness programs including 1 : 1 coaching and meditation guidance

Paid parental and pregnancy leave and new parent gift boxes

Family-forming benefits (IVF, Preservation, Adoption etc.)

Emergency backup care (Child / Adult / Pets)

Pet insurance and Pet Telehealth

Employee Assistance Program (EAP) with counseling sessions available 24 / 7

Free legal services that provide legal advice, document creation and estate planning

Employee bonus referral program

Student loan refinancing assistance

Employee perks and discounts program

RingCentral’s Marketing team uses data, strategy and creativity to share our story with the world and this is a once-in-a-career chance to help plan, coordinate, implement, and oversee it.

As part of the global leader in the Unified Communications space, you’ll be supported with the resources to produce work that not only moves the needle, but moves markets.

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it : we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location.

Bottom line : We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.