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Desktop Support Specialist

VirtualVocations
Durham, North Carolina, United States
Full-time

A company is looking for a Desktop Support professional to provide remote technical assistance to end users.Key ResponsibilitiesResolve complex system issues for end users through a remote support processCoordinate and conduct installation, move, add, and change (ICMS) activities for integrated equipment and systemsProvide technical support for project work and guide clients on system usage to prevent recurring errorsRequired QualificationsAbility to work effectively with remote clientsExperience troubleshooting printers and network issuesFamiliarity with Dell BIOS menu and One Time Boot menuKnowledge of Microsoft Office 365 applications and application installation / repairExperience in rebuilding Windows profiles and backing up data

8 hours ago
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