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Field Service Technician - Midwest

ScentAir
Cedar Rapids, IA
Full-time

Your day to day

  • Travel to client sites to install & service environmental fragrance systems that disperse fragrance into desired target areas.
  • Follow up with customers receiving service to verify expectations are achieved.
  • Interface with Client Relations personnel to coordinate shipment of replacement equipment when needed.
  • Perform prescribed preventative maintenance on equipment installed in client locations as required.
  • Perform basic diagnostics and repairs on installed equipment as required.
  • Perform onsite property survey and equipment specification as instructed in scope of work.
  • Prepare, complete and submit all technical paperwork per company guidelines.
  • Complete tasks as directed by installation & service schedules with minimum supervision.

What we are looking for...

  • 3-5 years field experience as a mechanical technician using small hand tools
  • Must be a self-starter with the ability to work well with changing priorities
  • Good understanding of HVAC mechanical systems
  • Excellent trouble shooting and diagnostic skills
  • Able to read and interpret building plans and blueprints
  • Previous customer service experience with excellent written and oral communications skills
  • Frequent travel required
  • While performing the duties of this job, the employee is frequently required to stand; walk, reach with hands and arms, climb or balance;

and stoop, kneel, crouch, or crawl. The employee must frequently lift and / or move up to 50 pounds and occasionally lift and / or move up to 75lbs.

The employee is occasionally required to sit, use hands to operate a computer and calculator, and communicate accordingly.

Work Environment

The position will be based out of a home office of the Technician. The noise level in the work environment can be loud at some client facilities.

Local travel to client and sub-contractor facilities will be required and will generally account for approximately 90% of the positions time, and at times may exceed that.

Company will supply a corporate credit card, travel per diem, and will cover or reimburse employee for all approved travel expenses.

Be part of something scent-sational :

  • Competitive pay
  • Medical, dental, vision, and life insurance
  • Company matched 401k
  • Fun, team-focused work environment
  • Employee driven community outreach program
  • 29 days ago
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