Job Description : Export Coordinator
Export Coordinator
Company Profile :
Coda Logistics and Distributions specializes in frontline Ocean CFS and IPI network that provides superior distribution, transportation, and outstanding consolidation services.
We focus on providing complete customer satisfaction in a timely and reliable manner.
When you join our team, you will be joining a company of seasoned industry professionals.
Job Description :
The Export Coordinator is responsible for coordinating between customers, CODA warehouse and dispatch personnel to ensure an efficient operational service is provided.
The ideal candidate will have great record-keeping abilities and a customer-oriented approach. The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency.
Pay : $26 - $31 per hour
Benefits :
- Health insurance
- Dental insurance
- Vision insurance
- Paid Time Off
- Retirement Plan (401k)
Roles and Responsibilities :
Position responsibilities include but are not limited to the following :
- Administration / data entry when receiving export cargo
- Maintain / update customer inventory for all clients
- Maintain excellent relationships with all clients
- Maintain standard operating procedures and customer profiles including key contacts, special requirements, contract rates and preferred routings / services / carriers
- Immediately report problems, operation disputes or discrepancies to supervisor
- Resolve issues respective to meeting client requirements, data input - general customer service inquiries related to tracking & tracing
- Tracking of freight and processing invoices whilst providing excellent customer service
- Process data through the Company system and submit shipping information to various clients
- Confirm weekly inventory reports per client
- Track and review shipping status to ensure timely departure and delivery of freight
- Ensure shipments of hazardous materials are checked and processed in accordance with all applicable regulations under the DOT and OSHA guidelines
- Billing of all transactions
- Ensure the customer is provided excellent service throughout the export process. Including quick response to inquiries and problem resolution
- Perform other duties as requested or assigned
Job Requirements :
- High School or GED equivalent
- Bachelor s Degree is encouraged but not required
- Minimum of 2+ years experience in an office environment
- 2+ years in an Export position
- 2+ years in the Logistics or Shipping Industry
- Global Supply Chain knowledge helpful
- Freight Forwarding and / or NVOCC experience is highly preferred.
- Ability to communicate and provide great customer service
- Being able to work independently and part of a team
- Able to cope under pressure and meet deadlines
- Outgoing and forward-thinking mindset
- Excellent organizational skills
- Attention to detail
- Ability to multi-task and comfortable performing a wide variety of tasks
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