Overview
As a Support Service Advisor, you’ll be at the heart of student retention and completion efforts, providing crucial support with academic, attendance, and personal issues.
If you’re tech-savvy, detail-oriented, and enjoy collaborating with a dynamic team, this is your opportunity to make a real difference from the comfort of your home!
What We Offer :
- $55,000- $60,000 per year (Based upon experience)
- Paid Training
- FREE Tuition for you AND your Immediate Family to either Universal Tech Institute or Concorde University
- Medical / Dental / Vision / Life Ins / STD & LTD Ins
- 401K, Paid Holidays, Paid Time Off
Responsibilities
Responsibilities :
- Optimize Scheduling : Develop and manage course schedules to maximize student opportunities and address scheduling challenges.
- Support Success : Provide expert academic advising and support for student retention, ensuring all students meet their goals.
- Streamline Processes : Monitor scheduling and academic processes, resolve discrepancies, and manage essential student records and reports.
- Enhance Learning : Assist with online learning activities and provide key support for employment services, including career counseling and job placements.
- Lead and Train : Support the onboarding and training of new campus staff and ensure all student files and documentation are accurately managed.
Qualifications
Qualifications
- Education : High school diploma or GED required; experience in education is a plus
- Experience : 2-3 years in a similar field preferred but not required
- Skills : Excellent customer service, communication, and organizational abilities
- Technical Know-How : Proficient in Word and Excel, with the ability to multitask in a fast-paced environment
- Attitude : Positive, proactive, and eager to learn
About Us :
It’s all about the reputation. 55+ years of experience, trusted by 35+ industry-leading brands, 16 campuses, and 5 technical schools.
But it’s not all about the numbers. Here at Universal Technical Institute and its family of schools, we care about YOU. We care about making a change in the lives of our employees and our students.
We’re on a mission to expand our reach and increase our impact, one life at a time and that starts with and be a part of our legacy!
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