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Operations Coordinator

SUNNYLiFE
Los Angeles, CA, United States
Full-time

Designed for a life lived under the sun, SUNNYLiFE is the world’s leading summer lifestyle brand. Born on the beaches in Sydney in 2003, the brand was established with a simple goal : to share Australia's authentic summer style with the rest of the world.

Today our products can be found on beaches, in pools and at sun drenched holiday destinations across the globe. SUNNYLiFE is recognized for its vast seasonal collections featuring every must-have summer item imaginable.

We are seeking a dynamic operations person to join our US team to support our continued growth.

Job description

Orders, Warehouse & Logistics

  • Entering wholesale orders and checking accuracy of orders in the system
  • Ensuring stock commitments are properly processed and orders are fully committed
  • Order management including, on-time deliveries, oversold products and trouble orders
  • Processing EDI orders
  • Working closely with our warehouse to ensure that all orders are being processed, fulfilled and dispatched correctly
  • Assisting with client management; answering inbound calls, processing credits and returns
  • Communicating special customer requirements to the warehouse by creating customer specific one-page guides.
  • International order management including all documentation and liaising with necessary parties
  • Liaise with sales team to ensure orders are ready to process as per customer expectations

Support for Account Managers

  • Support account managers as needed and as time permits
  • Entering major account order splits and preparing orders for processing by the warehouse

Special Projects

  • Assisting with reporting on timely e-commerce order fulfilment
  • Assisting with inventory management and accuracy
  • Reviewing, logging, and booking inbound freight invoices
  • Miscellaneous projects as required by the business

Schedule / Benefits

  • Hybrid Schedule - 4 days in office, 1 day from home
  • Health, Dental, and Vision insurance (company pays for 50%)
  • 401K
  • 3 days ago
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