Case Manager, AOT

Responsibilities

Primary Job Functions :

• Clinical Responsibilities :
• Demonstrates the ability to assess the consumer’s needs Demonstrates the ability to assess the consumer’s needs utilizing the SUN-R
• Identifies goals and plans for appropriate services documented in ISP
• Provides appropriate linkage to community resources
• Monitors consumers to secure placement in the least restrictive environment
• Provides ongoing monitoring of consumers’ progress and needs as assessed in the SUN-R
• Advocates on behalf of the consumer to secure community resources
• Effectively collaborates with the treatment team members and outside sources in the delivery of
• Works closely with treatment team and ensures that the team is aware of any
• Assists in de-escalating crisis situations with consumers and / or their families
• Effectively demonstrates the application of adult specific competencies
• Provides outreach services to consumers and families
• Provides training of basic living skills to improve consumers quality of life
• Assists consumers with transportation needs to psychiatric appointments
• Makes multiple contact per week with consumers, depending on consumer needs
• Promptly engages consumers in services following referral
• Monitors for compliance with outpatient commitment orders and reports and non-compliance
• Clinical responsibilities a. Assesses consumers’ financial resources to determine the need to apply for benefits.
• Assists consumers in completing applications to secure benefits.
• Assists consumers in obtaining documentation required for applications to Social Security Administration.
• Advocates on behalf of consumers with the Social Security Administration office.
• Effectively utilizes the SOAR system.
• Tracks consumers’ statuses that have applied for benefits.
• Ensures the Finance and Accounting department and treatment team is notified when benefits are obtained.
• Ensures matching of appropriate services for multiple consumers in case load.
• Seeks clinical supervision and consultation as needed
• Participates in weekly staff meetings to address concerns regarding consumer with supervisor and other members of the treatment team
• Accepts and employs suggestions for improvement
• Actively works to enhance case management skills
• Documents in a timely manner per AltaPointe standards, within 24 hours of provision of service
• Documents appropriate, complete, and comprehensive SUN-R assessments
• Documents measurable and specific goals in the individualized service plan
• Documents in a clear and concise manner, consumer problems, ISP goals addressed and services provided
• Includes problem, ISP / Treatment plan goal, intervention provided, consumer responses, and plans for continued services in each progress note
• Documents case disposition, case closings, and follow-up
• Documents legibly.
• Effectively manages caseload based on consumers’ needs.
• Meets AltaPointe productivity standards.
• Courteous and respectful towards consumers, visitors and co-workers a. Treats consumers with care, dignity and compassion.
• Respects consumers’ privacy and confidentiality.
• Is pleasant and cooperative with others.
• Assists consumers and visitors as needed.
• Personal values don’t inhibit ability to relate and care for others.
• Is sensitive to the consumers’ needs, expectations and individual differences.
• Is gentle and calm to consumers and families.
• a. Actively participates in Performance Improvement activities.
• Actively participates in AltaPointe committees as required.
• Completes assigned tasks in a timely manner.
• Follows AltaPointe policies and procedures.
• Attends required in-service trainings and other workshops.

Qualifications

• Bachelor’s degree in a mental health discipline; certification of case management training by Alabama State Department of Mental Health and Mental Retardation;
• ability to stay organized and multi-task a workload with multiple consumers;
• knowledge in adult specialty, outlined below, to be attained within six months of employment :
• Knowledge of psychiatric disorders in the adult population
• Knowledge of cultural diversity
• Knowledge of behavior management, crisis intervention and interventions common to acute psychotic consumers, as well as, to non-violent crisis intervention practice
• Knowledge of psychiatric rehabilitation principles
• Knowledge of available community resources
• Knowledge of educational methods appropriate to adults with severe and persistent psychiatric disorders
• Knowledge of the social security system in order to obtain benefits
• Knowledge of the SOAR system

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