Milestone Business Solutions, a rapidly growing professional services firm that provides Outsourced Accounting and HR services to small and medium-sized businesses, is seeking an Account Manager to join our team.
We are headquartered in Indianapolis but have a national footprint. We utilize best-in-class technology, have a remote-first work environment, and are proud of our amazing, collaborative team.
This is a remote position with occasional required travel to the Indianapolis, Indiana, area. Candidates within a reasonable driving distance of Indianapolis are preferred.
Responsibilities :
- Execute business reviews with Milestone's clients on a consistent cadence to look for additional opportunities while ensuring engagement optimization
- Identify cross-selling opportunities based on business reviews, employee referrals, and client outreach
- Own the Milestone client renewal process, coordinating with our internal team to compile and review renewal data
- Ensure renewals are sent in a timely manner, scheduling review meetings as necessary
- Address client and team member questions and concerns, serving as an escalation point for team members in managing existing client scope and service issues.
- Identify and manage vendor and partner relationships
- Create a sense of community among the current client base through client events, webinars, newsletter contributions, etc.
- Identify opportunities for case studies, references, testimonials, and white papers
- Continual learning and development to ensure up-to-date knowledge of Milestone products and services
Qualifications :
- 4+ years of experience in sales, account management, or client experience
- Ability to manage projects with minimal supervision
- Excellent written and verbal communication skills, including presentation skills
- Demonstrated time management and prioritization skills, with strong attention to detail
- Bachelor's degree in a related field preferred
Milestone offers competitive compensation and benefits, paid time away from work benefits, and a flexible work environment.
Milestone is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
To learn more about Milestone, visit our website at www.milestone.inc .
Account Manager-Indianapolis North-Ophthalmics - Sun Pharmaceutical Industries, Inc.
Sun Ophthalmics is committed to building a world class commercial team of passionate, ethical, and credible professionals that are committed to winning the right way and are accountable to their assigned objectives. GENERAL RESPONSIBILITIES/DECISION MAKING AUTHORITY:• Reports directly to the Regiona...
Women's Health Account Manager - Indianapolis North, IN - Neuropsychiatry
Biogen is searching for a collaborative, strategic, and results-oriented Women’s Mental Health Account Manager to support health care providers (HCPs) treating patients with Post-Partum Depression (PPD). The Account Manager is responsible for developing and executing sales plans for their assi...
Commercial Lines Account Manager
Senior Commercial Lines Account Executives work closely with Commercial Lines Sales Executive(s) writing OCIP Programs, and our carrier partners in placing new business and servicing existing customers, while maintaining strong relationships with all involved parties. Professional and friendly, outg...
Psychiatry Account Manager - Indianapolis South, IN
As a Psychiatry Account Manager, you lead the promotion of our psychiatry portfolio, executing sales and marketing strategies with comprehensive clinical knowledge to drive sales performance. Our Account Managers are adept at executing against the toughest commercialization challenges in today’s rap...
Account Manager - State Farm Agent Team Member
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Account Manager - State Farm Agent Team Member. ...
Account Manager - Liquids/Medical Waste
Prepare sales contracts with knowledge of pricing, costs and equipment with input from Commercial Sales Manager or Branch Manager. Demonstrate proficiency in preparation and organization of sales presentations to major accounts by effectively displaying and demonstrating products and services and em...
Account Manager - Sales Hybrid (Hunter - Farmer)
Work closely with Balance's accounting, customer service, production, management and senior leadership teams in an accountable fashion Qualifications and Skills Sales experience with time spent both in new account acquisition and long term existing account management - 3-5+ years Very Strong co...
Logistics Account Manager Associate- Spring 2024 Internship Program
What You’ll Do as a Logistics Account Management Intern. Work directly with our account and client teams to develop distribution solutions. Process client accounts document scanning, filing, indexing. ...
Account Manager (2021) - Reverse Flow
Renews and retains assigned accounts. ...
Account Manager - State Farm Agent Team Member
As Account Manager - State Farm Agent Team Member for Amy Henry - State Farm Agent, you are vital to our daily business operations and customers’ success. Experience in insurance sales or account management preferred. ...