Transportation Routing Coordinator

At Luxor, we cultivate a culture of innovation and forward-thinking that our employees thrive in, and this mindset is reflected in our products.

As a manufacturer of cutting-edge workspace solutions for commercial, educational, industrial, and various other markets, we consistently develop functional, value-driven products.

Our workspace furniture solutions are designed to foster a healthy and collaborative work environment.

The Transportation Routing Coordinator is responsible for the accurate assignment of freight costs and accessorial requirements attached to sales orders for all brands within the Luxor organization.

This includes all LTL / TL and ground shipments based on current contracts. This position will not only assign the correct charges to sales orders but will also do historical analysis to verify the accuracy of those assignments and course correct on an ongoing basis.

Cross functional collaboration and communication skills are required in working directly with Sales, Customer Service, Order Management, and multiple distribution facilities to assure coordination of the sales order processing from quotation through shipment and invoicing.

This position will work closely with our freight management audit service company (CTSI) to analyze, confirm, and follow up on any discrepancies in the freight cost and invoice process.

Responsibilities of this position include working with shipping in the distribution centers and Customer Service to obtain service level information on service, damage, and responsiveness.

This will provide information on the best carrier service to support Luxor’s business. KPI analysis and reporting monthly to guide strategic decision making.

Responsible for working directly with Customer Service when troubleshooting invoices for all customers when discrepancies occur.

ESSENTIAL DUTIES AND Responsibilities :

Functional Duties and Responsibilities :

• Coordinates the correct freight and accessorial assignments for sales orders.
• Provides accurate freight quotations when requested for all brands within Luxor.
• Consolidates weekly shipping and invoicing data to verify accuracy of quotation, accessorial, and invoicing loop.
• Validates collection of invoices to assure freight expense has been paid by customer, if not, works closely with customer service to ensure freight is collected.
• Creates a scorecard by carrier for all accessorial charges, on time pick up performance, damage performance, and invoice accuracy to guide the organizational decisions.
• Troubleshoots discrepancies working with cross functional departments to resolve any discrepancies created in shipping and freight expenses.
• Reports monthly KPI’s to management on carrier performance, invoice / quotation accuracy, and financial performance.
• Meets all deadlines as established in coordination with order process

OTHER DUTIES AND RESPONSIBILITIES :

• Demonstrates strong interpersonal skills and teamwork; assists other team members where possible
• Works on projects and tasks requested by the department manager
• Participate on company process improvement and continuous improvement programs

SKILLS AND ABILITIES REQUIRED :

• Proven ability to adapt to changing circumstances and short term, time sensitive requirements
• Able to organize and analyze data accurately
• Strong decision-making abilities to balance competing interests with changing circumstances
• Self-directed and detail oriented; takes a proactive approach to solving problems
• High attention to detail and ability to organize information
• Successful in working in a team setting with a variety of people across an organization; will need to work cross functionally with internal and external stakeholders
• Strong oral and written communication skills

EDUCATION AND EXPERIENCE REQUIRED :

• Education Requirements :
• High School diploma required; College degree preferred
• Work History Requirements :
• 3-5 years in logistics, transportation and / or analytical work experience, in a consumer / wholesale business

Computer equipment and level of software requirements :

• High Level of Excel, Word, and Outlook
• Intermediate ERP systems experience

Specific Knowledge, licenses, certifications REQUIRED :

None

SUPERVISORY RESPONSIBILITIES :

None

TRAINING REQUIREMENTS :

• Proficiency with Microsoft products
• Participates in all mandatory employee training (safety, etc.)
PHYSICAL DEMANDS :
• None
• None

PHYSICAL PROTECTIVE EQUIPMENT :

None

WORK ENVIRONMENT :

Usual office working conditions.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.

Employee(s) will be required to follow any other

job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently.

The requirements listed in this document are the essential levels of knowledge, skills, or abilities.

We are an equal opportunity employer and comply with all applicable federal, state, and local fair employment practices laws.

We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex, pregnancy status, age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.

We comply with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law.