POSITION PURPOSE :
While professional experience and qualifications are key for this role, make sure to check you have the preferable soft skills before applying if required.
Assists Front Desk Manager with overseeing all Front Office Operations to ensure profitability, control costs, and maintain quality standards to ensure total guest satisfaction.
Supervises front desk staff and assists with greeting guests, checking guests in and out, handling guest requests and complaints, and managing group check-ins.
ESSENTIAL FUNCTIONS :
- Supervises front desk staff, reservations, and bell staff as needed.
- Ensures all daily functions from checklist are completed.
- Greets guests and checks them in and out.
- Answers phones.
- Performs manual and computer posting of transactions.
- Handles money, credit cards, and checks.
- Issues mail and messages to guests.
- Deals with guest complaints.
- Takes reservations.
- Provides directions and answers guest questions.
- Enters wake-up calls.
- Delivers items to rooms.
- Loads paper / toner into machines.
- Performs additional duties or projects as assigned by Front Office Manager.
POSITION REQUIREMENTS :
- Previous front desk management experience required.
- Good communication and math skills.
- Accurate typing skills.
- Problem-solving abilities.
- Accurate computer aptitude.
- Supervisory and organizational skills.
- Ability to walk / stand for long periods of time.
- Ability to multi-task.
- Meet deadlines for assignments and projects.
Equal Opportunity Employer
J-18808-Ljbffr
Front Desk Supervisor
Assists Front Desk Manager with overseeing all Front Office Operations to insure profitability, control costs and quality standards to insure total guest satisfaction. Supervises front desk staff and assists with greeting guests, checking guests in and out, handling guest requests and complaints, an...
Front Desk Supervisor
Assists Front Desk Manager with overseeing all Front Office Operations to insure profitability, control costs and quality standards to insure total guest satisfaction. Supervises front desk staff and assists with greeting guests, checking guests in and out, handling guest requests and complaints, an...
Front Desk Supervisor
Assists Front Desk Manager with overseeing all Front Office Operations to ensure profitability, control costs and quality standards to ensure total guest satisfaction. Supervises front desk staff and assists with greeting guests, checking guests in and out, handling guest requests and complaints, an...
Front Desk Supervisor
Assists Front Desk Manager with overseeing all Front Office Operations to insure profitability, control costs and quality standards to insure total guest satisfaction. Supervises front desk staff and assists with greeting guests, checking guests in and out, handling guest requests and complaints, an...
Front Desk Supervisor
Assists Front Desk Manager with overseeing all Front Office Operations to ensure profitability, control costs, and maintain quality standards to ensure total guest satisfaction. Supervises front desk staff and assists with greeting guests, checking guests in and out, handling guest requests and comp...
Front Desk Supervisor
We are looking for a highly motivated individuals to join our Front Desk team as the Front Desk Supervisor. As this role will be supervising other front desk agents, previous hotel front desk experience is a must, supervisory skills training or experience is preferred. La Vista CourtyardFront Desk S...
Cashier (Store 115, Ralston, NE)
The Cashier is responsible for register transactions involving the sale and/or return of merchandise. Participate in store and Cashier meetings. ...
Customer Service Representative Agent Work From Home - Remote Online Panelists
No customer service representative agent experience needed. Customer Service Representative Agent Work From Home - Remote Online Panelists. Customer service representative agent experience is not necessary. If you are a customer service representative agent or someone just looking for a flexible par...
Cashier
As our cashier, you'll be the friendly face greeting customers, scanning items with lightning speed, and handling transactions with precision and accuracy. If you love interacting with people and have a keen eye for detail, this part time cashier role could be perfect for you!. This part time ca...
Bilingual Medical Receptionist
Our Medical Receptionists greet patients and register them for their appointments. ...