Scheduling Coordinator/Health Information Manager

Estates at Twin Rivers -

Scheduling Coordinator / Health Information Manager

POSITION SUMMARY

The Scheduling Coordinator is responsible for the completion and ongoing maintenance of hours worked by all nursing personnel required to meet budgeting and staffing guidelines set forth by the corporate office and nursing administration.

This position must work closely with nursing administration to facilitate a schedule which will meet the needs of the residents and keep within the budgeted hours.

Also, this person will communicate with the HR Director to assure accuracy in replacements, trades or other changes that require adjustment of the schedule.

ESSENTIAL RESPONSIBILITIES AND DUTIES

To Become Knowledgeable of Staffing Patterns in Order to Create a 2 Week Schedule for Licensed Nurses / Nursing Assistants

• Complete schedule for each pay period for nurses and nursing assistants as directed by the staffing pattern of the Director of Nursing.
• Transfer information to daily assignment sheets that go to each unit.
• Post schedule 2 weeks prior to the beginning of the next pay period.
• Determine productive nursing hours daily in coordination with nursing administration.

To Facilitate Changes in Scheduling as Required to Keep Nursing Hours Within Guidelines .

• Assure Human Resource Director is notified of any changes made to the schedule to include absences or trades made to posted schedules.
• Replace any call-ins with the appropriate level of nursing personnel as directed.
• Works in cooperation with nursing and Administrator to resolve any employee concerns or conflicts.
• Communicates unmet needs for scheduling to Human Resource Director.

Promotes and Establishes Healthy Relationships and Uses Professional Conduct with Residents, Families, Visitors, Supervisors, Other Health Care Professionals and Co-workers

• Follows dress code, wears name tag, and limits personal phone calls.
• Is courteous and cooperative with residents, families, visitors, supervisors, and co-workers.
• Always maintains resident confidentiality. Understands the need for complete privacy of all health care data.
• Promotes a positive and professional image both in the facility and in the community.
• Appropriately refers residents, families, and visitors to licensed staff to answer questions.
• Abides by and promotes the Continuous Quality Improvement program of the Rehabilitation Center

FACILITY COMPLIANCE

• Attends a minimum of 12 hours of continuing education per year pertinent to your department and designated by the ADON.
• Notifies registry of name and address change.
• Attends nurse aide meetings in facility.
• Attends all staff education of the Rehabilitation Center relating to safety, infection control and disease process.
• Participates in inspections and audits as designated.
• Attends educational programs on Continuous Quality Improvement, customer satisfaction and other such programs.
• Maintains current knowledge of Minnesota Department of Health regulations.
• Maintains and applies knowledge of current policies and procedures as outlined by Monarch Healthcare Management.
• Provides written documentation of education received outside of facility
• Promotes a highly positive workplace centered on strong customer service, inclusivity and ensuring staff feel welcome and supported

QUALIFICATIONS

Education and Experience

• Must be organized and able to work independently.
• Requires good working relationship and communication with all staff, residents, families, physicians and visitors.
• Must be able to perform essential functions of the position with or without reasonable accommodation.
• Must qualify for employment, after criminal background check, per guidelines of the Minnesota Department of Human Services.

Preferred

• High School Graduate preferred
• Experience in healthcare, skilled nursing facility or assisted living community

Required Skills and Abilities

• Ability to effectively manage multiple tasks and pivot with sudden demands of your attention
• Resilience : ability to welcome constructive feedback, course correct and not take it personally
• Personability; ability to get along with all personality types and inspire trust with residents, staff, family
• High emotional intelligence (EQ)
• Ability to actively listen, with the goal of understanding
• Ability to clearly speak and proficiently read and write in English
• Comfort in operating in ambiguous situations and with diverse populations
• Ability to thrive in an environment that is fast-paced and rapidly growing

About Monarch :

Monarch’s mission is to change the way short term rehabilitation and long-term care is delivered. We strive to make patient care and customer service come together, putting the needs of our residents and their families first.

We fulfill the communities need for health and housing, in a comfortable well equipped, pleasant home like atmosphere.

We could not provide this caliber of services without our dedicated employees. We value their contributions and work hard to attract and retain the best talent by offering a positive and supportive work environment along with competitive pay, nice perks, and great benefits.

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.