Medical Assistant - Urgent Care

General Summary of Position

Job Summary :

MedStar Health is looking for a Medical Assistant to join our team at MedStar Health Urgent Care! The ideal candidate will be a certified Medical Assistant with excellent customer service / patient interaction skills.

The Medical Assistant will perform clinical and administrative duties in a MedStar Urgent Care setting under the supervision of a physician / provider and / or a registered nurse.

Duties may include venipuncture, medication and vaccine administration, measurement, and documentation of vital signs, and assisting providers with patient exams, and telephone and clerical support.

Position may float to other sites / locations within the system.

Join one of the largest healthcare systems in the Baltimore-Washington metro region, also recognized as one of the "Healthiest Maryland Businesses".

Apply today and learn how MedStar Health can be your next great career move!

Primary Duties :

Assists providers with office procedures, patient preparation, examination, and education. Supports the clinical care team, assuring optimal best-practice patient flow;

manages patient volume. Reviews and prepares for scheduled patient visits. Screens all patients for preventative care needs, ongoing support, barriers to care, safety concerns, and potential fall risk.

Conducts surveillance for transitions of care, urgent / emergent care, or follow up tasks. Conducts motivational interviews including patient screening / coaching on disease management, motivation to change, learning care and community outreach needs.

Identifies potential behavioral health needs of patients and notifies provider of findings.

Reports actual / potential problems concerning patients, families, and associates. Participates in performance improvement initiatives to improve care quality and safety.

Attends training for safety, infection control, etc. Ensures ongoing compliance by maintaining and auditing temperature logs, ensuring medication supplies are current / unexpired, checking and maintaining emergency equipment, area free of clutter, and other related tasks.

Participates in population management activities including an awareness of the populations served and engages the patient in self-management support, care / health goal setting, pre-visit planning, and the capturing of information that leads to health care improvement activities.

Performs selected patient / laboratory testing, including Point of Care Testing, tuberculosis skin testing, electrocardiography, pulmonary function tests, vision, and hearing testing.

Removes sutures / staples. Documents activities in the patient's electronic medical record (EMR). Performs required patient follow-up : to include pap smears, Pb levels, HIV (Human Immunodeficiency Virus), mammograms, and STD's.

Collects and processes specimens, completes requisitions, and documents.

Provides escort / chaperoning and assists with patient discharge activities. Fulfills infection prevention and environmental responsibilities as assigned.

Updates appropriate records of scheduled equipment maintenance and manages drug / medical supply inventories. Provides telephone screening services to gather information from patients, determine appropriate disposition and document per established protocols.

May insert intravenous catheter for physician initiated IV fluid therapy or administration of intravenous medications. May insert, remove, and monitor urinary catheter for procedures and prepare and administer oral drugs and injections limited to intradermal, subcutaneous, and intramuscular.

May perform phlebotomy. Utilizes the EMR to propose patient medication refills for provider approval. Completes requisitions for tests.

Contacts insurance companies for Pre-authorizations for patient medications and specialty referrals including insurance authorization.

Qualifications :

High School Diploma / GED.

Certified Medical Assistant (CMA) by the American Association of Medical Assistants within 1 year or Registered Medical Assistant (RMA) through American Medical Technologists within 1 year.

Basic Life Support (BLS).

Experience working in an ambulatory care medical office or equivalent.

Externship in a medical or ambulatory health setting strongly preferred.

Completion of an accredited Medical Assistant program preferred.

Completed externship program at MedStar Health may be substituted for experience in ambulatory care medical office.

Why MedStar Health?

At MedStar Health, we understand that our ability to treat others well begins with how we treat each other. We work hard to foster an inclusive and positive environment where our associates feel valued, connected, and empowered.

We live up to this promise through :

• Strong emphasis on teamwork - our associates feel connected to each other and our mission as an organization. In return, our effective team environment generates positive patient outcomes and high associate satisfaction ratings that exceed the national benchmark.
• Strategic focus on equity, inclusion, & diversity - we are committed to equity for all people and communities. We continue to build a diverse and inclusive workplace where people feel a sense of belonging and the ability to contribute to equitable care delivery and improved community health outcomes at all levels of the organization.
• Comprehensive total rewards package - including competitive pay, generous paid time off, great health and wellness benefits, retirement savings, education assistance, and so much more.
• More career opportunities closer to home - as the largest healthcare provider in the Baltimore-Washington, D.C. region, there are countless opportunities to grow your career and fulfill your aspirations.

About MedStar Health

MedStar Health is dedicated to providing the highest quality care for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation, and research.

Our team of 32,000 includes physicians, nurses, residents, fellows, and many other clinical and non-clinical associates working in a variety of settings across our health system, including 10 hospitals and more than 300 community-based locations, the largest home health provider in the region, and highly respected institutes dedicated to research and innovation.

As the medical education and clinical partner of Georgetown University for more than 20 years, MedStar Health is dedicated not only to teaching the next generation of doctors, but also to the continuing education, professional development, and personal fulfillment of our whole team.

Together, we use the best of our minds and the best of our hearts to serve our patients, those who care for them, and our communities.

It's how we treat people.

MedStar Health is an Equal Opportunity (EO) Employer and assures equal opportunity for all applicants and employees. We hire people to work in different locations, and we comply with the federal, state and local laws governing each of those locations.

MedStar Health makes all decisions regarding employment, including for example, hiring, transfer, promotion, compensation, benefit eligibility, discipline, and discharge without regard to any protected status, including race, color, creed, religion, national origin, citizenship status, sex, age, disability, veteran status, marital status, sexual orientation, gender identity or expression, political affiliations, or any other characteristic protected by federal, state or local EO laws.

If you receive an offer of employment, it is MedStar Health's policy to hire its employees on an at-will basis, which means you or MedStar Health may terminate this relationship at any time, for any reason.