Sales Supervisor - Full Time

At the

crossroads of fashion and sport, Lacoste creates and liberates movement. Both

universal and timeless, the brand transcends cultures and generations,

elevating the crocodile as a rallying sign.

iconic French brand present in nearly 100 countries, Lacoste stands out for its

unique know-how in each of it areas of expertise, from garment factory to

omnichannel distribution.

Lacoste, elegance goes beyond style. This elegance guides all of its actions

and its social and environmental commitments.

Working

at Lacoste is belonging to a community of 8,500 employees on the move to build

the future. Committed to making equal opportunities a reality and to revealing

potential, the company brings together talents from all walks of life,

embracing their differences.

Lacoste

is one of the inspiring brands driven by passionate people within the MF Brands

Group, alongside Aigle, Gant, Tecnifibre and The Kooples ( http : / / mf-brands.com / ).

Essential Job Responsibilities :

Provide a professional and excellent level of

customer service with existing and new customers.

Generate sales by identifying appropriate

business targets. Build new customer base to maximize sales. Retain

existing customers by providing by developing trust and strong client

relationships.

Demonstrate clientele skills through customer

outreach and ward-robing skills.

Lead, direct and motivate the sales team in

order to achieve the overall corporate sales objectives.

Delegate functions and tasks to team

associates.

• Implement the sales strategy plan.
• Execute floor leadership own the sales floor

with the Store Manager; greet all customers in a professional, friendly,

and timely manner, including answering phones and directing customer

inquiries.

Coach and train retail sales staff on best

sales practices.

Identify current and future trends that appeal

to the consumer.

Ensure that the fitting rooms are ready for

customers by promptly clearing our merchandise and returning it to the

proper area of the selling floor

Ensure merchandise is clean and ready to be

displayed.

Develop product knowledge by completing

e-learning modules and training with the SM or ASM in order to communicate

it to the customer.

Adhere to loss prevention and inventory control

and compliance procedures.

Ensure promotions are accurate and merchandised

to company standards.

• Monitor local competitors.
• Handle customer questions, complaints, and

issues.

Support and reinforce positive employee

relations through leading and developing a quality store team, and

communicate and partner with the Store / Assistant Manager on coaching and

conflict resolution.

Perform all other duties as assigned and

required.

Hold store keys and regularly participate in

store opening and closing functions.

Core competencies and traits :

Sales and Goal Oriented

Must have the ability to maintain level of sales performance as determined by

Company goals.

Customer Service Oriented Must be

skilled in working with clients and building ongoing relationships that will

result in increased sales.

Cooperation - Works well with other

people. Takes time to help customers and co-workers when required.

Adaptability / Resilience Able to

perform a wide variety of tasks, often changing assignments on short notice.

Must be able to overcome obstacles and deal with customers in a fast-paced,

high-volume, and competitive environment.

Requirements / Qualifications :

minimum of 2 years sales experience in retail.

Strong

selling skills with an emphasis on client development.

Excellent

communication skills required.

Entrepreneurial

mindset with the ability to react to business trends and identify areas of

opportunity.

Good

leadership and motivational skills as to effectively lead a team.

Sporting

Spirit - must possess a competitive edge and drive to meet goals.

Innovative

thinker that will drive our brand forward.

Core Values and Traits :

Play as One Team : Showing

Showing

respect towards everyone

Commitment

for the team’s work and decisions

Play with Elegance : Striving

Striving

for excellence

Treating

others with fair play and humility

Play by Daring : Having

Having

the courage to speak up, experiment and take initiative

explore new opportunities

Play with Tenacity : Constantly

Constantly

seek continuous improvement

Learning

from our failures

At Lacoste, we’re committed to building the best

team we can. We hire for potential and support every team member through each

step of their career development. Building a diverse, equitable, and inclusive

space for our team to think differently and push the status quo is incredibly

important to us; and we strive to use these guiding principles as the

foundation for how we interact with each other, how we build our business, and

how we hold ourselves accountable to our core values.

Equal Opportunity Employer :

At Lacoste, we’re committed to providing equal

opportunities (EEO) to all employees and applicants for employment regardless

of their race, color, religion, creed, gender / sex, sexual orientation, gender

identity and expression, national origin, ancestry, citizenship status, age,

disability, genetic information, marital status, pregnancy, military status,

veteran status, and / or any other characteristic protected by applicable

federal, state, and local laws.