Associate Program Manager-Appliance Programs

Associate Program Manager- Appliance Programs

Energy, Environment & Infrastructure

Commercial Energy Division, Delivery Team

Philadelphia metro / Southern New Jersey

Ready to make a difference?

To support our recent growth in the Mid-Atlantic region, we are currently seeking an Energy Efficiency Program Manager to lead one or more of ICF’s energy efficiency programs.

As aAssociate Program Manager, you will lead the development and management of one or more energy efficiency programs, build relationships with clients, mentor junior team members, design / implement program strategies and plans, as well as develop and execute marketing and recruiting strategies.

Why you will love working here :

Quality of life : Flexible workplace arrangements, work-life balance

Investment of the community : Donation matching, volunteer opportunities

Investment in you : Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan

And many, many more

What you will be doing :

Program design to include identification, analysis, and selection of appropriate product offerings for effective program delivery

Program implementation to include developing program theory, design, delivery, and successful execution of utility-based programs

Developing comprehensive plans to include : resource / labor, communication, implementation, project, and quality assurance / quality control (QA / QC)

Maintain comprehensive project tracking and provide leadership with relevant status updates and trending information

Manage program forecasts, budgets, and key performance indicators (KPIs) while providing regulatory support

Mentoring, leading, and collaborating with portfolio / program team members

What we need you to have (minimum qualifications) :

Bachelor’s Degree in (Energy / Environmental Studies, Communications, Business Admin, or related fields) and

3+ years of experience in managing customer accounts, fostering relationships, and providing superior service.

3+ years of experience in creating and executing sales and / or outreach strategies or promoting utility-sponsored energy efficiency programs.

7+ Proven experience in managing customer accounts, fostering relationships and providing superior service.

7+ years of experience in creating and executing sales and / or outreach strategies or promoting utility-sponsored energy efficiency programs.

Must have valid driver’s license, able to pass an MVR and pass a background check and drug test.

Must have a reliable vehicle for local travel. Requirements are between 30% to 75% of the time (reimbursement for mileage provided).

What we would like you to have :

Preferred Skills / Experience :

Master’s Degree in Environmental Studies, Energy Resources, Policy, Engineering, Marketing, or Business Management

Retail management, including inventory and budget management and managing to performance metrics

Ability to establish influential partnerships at all levels

Strategic mindset with the ability to identify new opportunities

Demonstrated experience with business development and client development

Demonstrated experience in continuous improvement and quality assurance / control theories, techniques, and application

Recognized internally and externally for expertise in functional area

Firm understanding in procurement best practices and contract administration

Industry certifications, professional affiliations, and publications

Professional Skills :

Excellent verbal, interpersonal, and written communication skills

Strong analytical, problem-solving, and decision-making capabilities are critical

Team player with the ability to work and multitask in a fast-paced environment

Sound business ethics, including the protection of proprietary and confidential information

Ability to work with all levels of internal employees, clients, and partners

Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude

Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel)

Ability to be flexible to handle multiple priorities