J Resort - Restaurant Server--Hanna's Table

A Legacy of Excellence

Entertaining Your World

Jacobs Entertainment, Inc. (JEI) is a developer, owner and operator of gaming and entertainment facilities across the United States.

Core to the company’s value is our commitment to ethical leadership, outstanding training, and open employee communication.

Jacobs Entertainment is currently in search of a Restaurant Server Hanna’s Table for the All-New J Resort . The J Resort is a full-service hotel-casino with over 500 rooms and wide variety of Slots and Table Games.

The J has a unique blend of original art, live music, bold flavors, luxurious accommodations, and exciting casino action And we are just getting started!

Be a part of the transformation of Reno’s newest premier resort A Reno resort unlike any other.

Our employees are supported with a comprehensive benefits program that include the following :

• $500 Referral Bonus
• Tuition Reimbursement
• Wellness Programs Get paid to go to the doctor
• 7 paid Holidays
• 80 hours of Vacation after 1 year of employment
• We offer a variety of affordable medical, dental, vision and flexible spending account plans after 60 days
• Employee Assistance Program FREE of charge
• Company paid Life Insurance and AD&D
• Matching 401K program after 90 days
• Employee Meal Discounts
• Ongoing learning and development programs
• Work towards your future advancement within the company most of our supervisors and managers are promoted from within

Essential Job Responsibilities and Duties :

• Greet guests immediately, guide them through our menus, while demonstrating genuine hospitality
• Provide friendly and attentive service that makes our guests feel well taken care of and builds their intent to return
• Accurately record food orders ensuring each guest receives their meal to their exact specifications
• Ensure all food and beverages are served promptly, garnished correctly, and meet the J Resort standard of excellence
• Demonstrate a guest-first mindset by placing a high priority on the guest experience
• Effectively communicate with our guests and other Team Members
• Familiarity with front of house operations systems
• Checks identification of customers to verify age requirements for purchase of alcohol and follows the Nevada Alcohol Awareness Procedures and the J Resort Company Policies
• Ability to manage difficult or emotional customer situations; includes the ability to respond promptly to customer needs and requests for service and assistance
• Attempts to limit problems and liability related to customers' excessive drinking by taking steps such as discontinuing alcohol service and notifying management of potential problems
• Take care of guests by providing excellent service while creating connections and being continuously engaged
• Be knowledgeable of all menu items, ingredients, preparation methods
• Write down food and beverage orders and input and deliver following the correct pace of service
• Assist Food Runner in delivering food to guests when able
• Check on guests throughout their dining experience, maintaining table cleanliness, refills, etc. in accordance with department standards
• Perform all opening, side work, and closing duties
• Process all payments and complete end of shift paperwork

Skills, Education and Other Requirements

• Ability to follow written and oral instructions
• Communication skills that reflect a welcoming and friendly attitude towards all guests at all times
• Knowledge of O.S. system helpful
• High School Diploma or Equivalent Work Experience
• 1-2 years of previous experience working in a large volume restaurant
• Must be fluent in English and have good written an math skills
• Alcohol Awareness Certification (must comply with State regulations)
• Identification that establishes identity
• Identification that establishes the right to work in the United States
30+ days ago