Job Description
Job Description
WE ARE FLORIDA MEDICAL
WHAT WE OFFER
- Essential / stable and growing company with many opportunities for training and advancement within the medical field that all employees and team members (including Full-Time and Part-Time) can benefit from.
- Hourly pay is negotiable based on experience. We offer competitive market pay and opportunities for bonus depending on great work performance
- Comprehensive Employee Benefits : Full and Part Time employees are eligible for various plans for medical, dental, and vision insurance.
POSITION SUMMARY : Day Shift
Day Shift
Collaborates with Social Worker / Case Manger in assessing, planning, evaluating and implementing the needs of the patient for discharge planning.
This includes those who may have Medicare, Medicaid, HMO or private insurance to cover their stay at various units. Discharge planning is coordinated with physicians, nursing, patient and significant others who have an ongoing caring relationship with the patient.
Is knowledgeable of criteria for Medicare, Medicaid coverage and that of HMO or private insurers. Responds to referrals same working day, referrals will be sent to HHC agencies, DME companies & SNFs.
Provides IMs & patient choice, documents discharge planning progress notes to provide clear / concise record of discharge panning service assessments and interventions.
Accepts delegations from Case Managers for succinct care coordination.
CUSTOMER SERVICE RESPONSIBILITIES :
Performs duties and conducts interpersonal relationships in a manner designed to project a positive image of the department and the hospital.
Works with supervisor / manager and other members of section or department to promote a harmonious work environment. Ensures that all contacts with patients, the public, physicians and other hospital personnel are carried out in a friendly, courteous, helpful and considerate manner.
Answers telephones in a prompt and courteous manner. Displays concern and provides assistance or explains procedures as appropriate to callers or in face-to-face situations.
Dedicated to meeting the expectations and requirements of internal and external customers. Works with customers to identify problem areas and recommend solutions.
POSITION QUALIFICATIONS (including required licenses / certifications, education and job knowledge / experience) :
- 1-2 years of discharge planning, acute care, long term care, transitional care, or secretarial experience preferred; or other fieldof work with similar job-related tasks.
- Non-licensed experienced candidate or LPN licensure accepted
- Excellent computer skills with technological adaptability
- Knowledge of medical terminology and health care navigation
- Working knowledge of community resources available
- Ability to read and communicate effectively in English
- Additional languages preferred.