Team Lead Receiving

Bass Pro, LLC
Grandville, MI, United States
Full-time

POSITION SUMMARY :

Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include : merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities.

ESSENTIAL FUNCTIONS :

  • Supports the GSM / DM in achievement of Departmental Sales, Gross Margin, Inventory Shrinkage and Payroll Goals.
  • Provides daily direction to the associates within the department.
  • Prepares to-do / Task lists.
  • Executes all merchandising directives i.e. "Top 25 list", "Extreme Savings" items, etc. & maintain all plan-o-grams as set by the Corporate Office.
  • Insures a pleasant and productive shopping experience for all customers.
  • Assists the GSM / DM and Human Resources Manager to staff the department with "service" oriented associates; participates in interviewing and makes recommendations for selection;
  • coordinates training; consults with GSM and gives input on preparation of performance appraisals; prepares weekly work schedules;

coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment.

  • Resolves customer and associate opportunities with GSM / DM and HR Manager.
  • Maintains a high level of personal Customer Service; achieves better than Company average customer service results (surveys, secret shops, etc.).
  • Remains Product "expert" through ongoing product knowledge training; conducts product demos to entire staff.
  • Assists the GSM / DM with coordination of all "Special Events"; maintenance of pricing and UPC integrity; determining proper assortments;

accuracy of inventory; proper display, signing and pricing of all advertised items.

  • Assists the GSM / DM in carrying out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing, training, planning, assigning and directing work, measuring and evaluating performance, addressing complaints and resolving problems, maintaining a positive, harassment free working environment for all associates.
  • Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by :
  • identifying and evaluating customers' needs,
  • making product recommendations based off of this analysis,
  • promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up.
  • ALL OTHER DUTIES AS ASSIGNED

EXPERIENCE / QUALIFICATIONS :

  • Minimum Degree Required : High School Diploma or equivalent
  • Experience : 2 to 4 years in Retail Sales
  • Supervisory experience is a plus

KNOWLEDGE, SKILLS, AND ABILITY :

  • Ability to calculate figures and amounts such as discounts, commissions, and percentages
  • Ability to read and analyze certain reports
  • Ability to effectively present information and respond to questions from Managers, associates, customers, and the general public
  • Ability to conduct meetings and presentations to groups
  • Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems
  • Demonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff

TRAVEL REQUIREMENTS :

N / A

PHYSICAL REQUIREMENTS :

  • Constantly stand and / or walk during shift
  • Occasionally ascend or descend ladders, stairs, ramps, etc.
  • Constantly communicate with others to exchange information
  • Occasionally repeat motions that may include the wrists, hands and / or fingers
  • Occasionally operate machinery and / or power tools
  • Occasionally operate motor vehicles or heavy equipment
  • Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)
  • Occasionally work in tight and confined spaces
  • Occasionally work in noisy environments

INDEPENDENT JUDGEMENT :

Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments.

Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices.

Makes recommendations that affect policies, procedures, and practices.

Full Time Benefits Summary :

Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions!

  • Medical
  • Dental
  • Vision
  • Health Savings Account
  • Flexible Spending Account
  • Voluntary benefits
  • 401k Retirement Savings
  • Paid holidays
  • Paid vacation
  • Paid sick time
  • Bass Pro Cares Fund
  • And more!

Bass Pro Shops is an equal opportunity employer. Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

Reasonable Accommodations

Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at [email protected].

Cabela's

5 days ago
Related jobs
Promoted
Bass Pro, LLC
Grandville, Michigan

Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities. Assists...

Bass Pro Shops
Grandville, Michigan

Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities. Assists...

Promoted
The Salvation Army USA Central Territory
Grand Rapids, Michigan

The Salvation Army is looking for a Warehouse Worker in West Michigan. ...

Promoted
Fairlife
Coopersville, Michigan

Assists with other Warehouse operational activities, as time allows, such as receiving of raw materials, loading dunnage trailers, Case Pick, Finished Goods Load out, Inventory cycle counting, chemical receiving and miscellaneous other duties. Reports to and follows the direction of the Warehouse Ma...

Promoted
Clark's White Glove Delivery
Kentwood, Michigan

As a Warehouse Worker at Clark's White Glove Delivery, you will be an integral part of our operations, ensuring that our warehouse runs efficiently and effectively. We are currently looking for motivated and hardworking individuals to join our warehouse team. Organize and maintain inventory in the w...

Promoted
Pizza Hut
Zeeland, Michigan

Want to be a Pizza Hut Team Member, Your Gig, Your Schedule, Your Opportunity, Great Perks! Apply Now!. That's right, working at Pizza Hut as a Team Member is about creating your own opportunity and having fun while making new friends. ...

Promoted
Bluewater Hayes Inc.
MI, United States

The Logistics Supervisor will support shipping, receiving, and inventory management to ensure on-hand and available production materials and timely customer shipments. Experience in production planning and scheduling, inventory management, shipping and receiving. Our client, a $100M+ business unit o...

Promoted
Border Foods
Wyoming, Michigan

Education programs, including GED and Tuition Reimbursement offerings .Medical/Dental/Vision benefits offered for all positions - even part-time! .Vacation Time (Paid Time Off) .An incredible culture that encourages career growth and support .At Border Foods, our purpose is to .We are proud of our ...

Promoted
Flex-N-Gate
Grand Rapids, Michigan

The Shipping and Receiving Material Handler is responsible for ensuring inventory integrity of material in our ERP system, order fulfilment processes, and completion of other value added services as set forth by management in order to meet the needs of both our internal and external customers. Conve...

Promoted
Arby's - Lake Michigan Drive
Walker, Michigan

BRING HOME THE BACONAs a restaurant team member, you’ll help operate the restaurant on a day-to-daybasis. ...