Retail Customer Service Manager

Binny's Beverage Depot
Chicago, IL, United States
$19-$22 an hour
Full-time

Job Details

Description :

  • Create a welcoming environment for customers and address inquiries and needs
  • Monitor and coach staff members to enhance the customer experience
  • Provide leadership in delivering high levels of customer service and driving sales
  • Conduct new employee orientations and train Store Associates
  • Utilize company tools to diagnose opportunities and develop action plans to improve performance
  • Communicate with management to discuss business trends and staff performance
  • Assist in the hiring process and ensure company standards are met
  • Coordinate merchandising and sales promotions while maintaining accurate pricing and signage
  • Participate in continued education, product knowledge, and professional development
  • Assist with inventory management and perform all duties as directed by managers

Qualifications :

  • 1-2 years of retail management experience
  • Full-time availability, including evenings, weekends, and holidays
  • Strong interpersonal, leadership, and communication skills
  • Excellent organizational and time management skills
  • Ability to operate business machines and electronic devices
  • The pay range for this position is $19.00-$22.00+ based on experience

Benefits : Medical and dental insurance, FSA plan, 401(k) plan, educational reimbursement, PTO, paid sick time, paid parental leave, paid holidays, and employee discount

2 days ago
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