Job Description
Annual Salary Range : $150,000 - $180,000 USD
Directs and oversees all aspects of Golf Operations including its activities and relationships between members, guests, associates, and community.
Has the ultimate responsibility for maximum member guest satisfaction and financial performance.
RESPONSIBILITIES :
Develops, implements, and monitors annual budget, revenue goals and expenses for golf operations department.
Provides timely and accurate reporting of all financial and non-financial information as directed, requested or required by management or representatives.
Monitors monthly and other financial reports / statements on a daily, weekly and monthly basis for the facility and takes effective corrective action when necessary.
Develops, maintains and administers sound organizational plans and initiates improvements as necessary.
Work closely with all of the hotel departments to maximize total property revenue : Sales, PR and F&B.
Conduct effective hiring, training, coaching and counselling according to hotel polices.
Creates a member service-oriented atmosphere that promotes the game of golf and meets the needs of the members.
Responsible for implementing and maintaining excellent service to achieve member satisfaction.
Oversees the care and maintenance of all the facilities physical assets.
Develop and execute the golf marketing and membership plans with Director
Ensures the highest standards of quality for food and beverage service on property.
Implements policies and procedures for the Golf and Maintenance Departments, including compliance of all company standards relating to quality of products and services.
Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates;
addressing complaints and resolving problems.
Manages department members that may include, but is not limited to Head Professional, Tournament Coordinator, Director of Instruction, Golf Services Manager, Superintendent, and Retail Manager.
Provides leadership and vision to golf staff, building people, and preparing them for career advancement. Weekly staff meetings
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