A company is looking for a Support Tech II for a remote full-time customer service position.Key Responsibilities : Answer and process customer calls efficiently to optimize customer experienceEducate customers on product use and assist in utilizing features for office productivityMaintain effective call ownership by documenting all customer interactions and resolutionsRequired Qualifications : High School education, vocational training, or on-the-job trainingThree or more years of related experienceWorking knowledge of Microsoft Word and Excel related to supported softwareBasic knowledge of computer hardware, operating systems, database structure, and networksAbility to prioritize tasks, handle stress, and adapt to change
Support Tech II
A company is looking for a Support Tech II for a remote full-time customer service position. ...
Senior IT Specialist
A company is looking for a Senior IT Specialist. ...
Desktop Support
Minimum of 3 years of experience in a desktop support role in IT. You will be responsible for providing IT support across a wide range of services to internal Informatica customers for the Austin, TX office. Ongoing configuration and maintenance of IT-supported hardware and software standards. Prove...
Technical Support Specialist
Provide second-level technical support for PC hardware, software, and network problems over the phone or via email. Serves as an integral member of an IT Support Team which supports various level of customer in a dynamic environment. Ability to effectively communicate orally and in writing in the En...
Desktop Support Analyst
Robert Half is working with a Client in the Austin area looking for a Desktop Support Analyst on a long term project. Strong PC/Desktop Support (OS, hardware, and applications) troubleshooting in networked enterprise environments. Provide remote support (BeyondTrust) as required, troubleshoot VPN, R...
Product Technical Support Specialist
The Product Support Specialist serves as a quick-response technical resource to Culligan dealerships and a product resource to the Regional Technical Advisors, with emphasis on bottleless and ice products and applications. The Specialist, conducts support requests, maintains the highest level of bra...
IT Security Sr Tech Specialist III (REMOTE)
For further inquiries regarding the following opportunity, please contact our Talent Specialists<br /> Dipankar at 224 507 1264</b></div> <div> </div> <div><b>Title: IT Security Sr Tech Specialist III (REMOTE)<br /> Location: Remote<br /> Durati...
Help Desk Technician - Tier 1
Location: Austin , Texas Category: Project Management Employment Type: Contract Job ID: 16681 Date Added: 06/19/2024 APPLY NOW View All Jobs .Our Client is a leading developer, publisher, and marketer of interactive entertainment for consumers around the globe.Their products are currently designed f...
IT Support Engineer II
While your first job will be to support our end users as part of a highly collaborative swarming support model you’ll also have the opportunity to participate in a wide variety of projects such as building out new Care Centers, participating in M&A activity and improving our desktop automation servi...
IT Support Technician
Support restaurant managers and franchise home IT staff to keep the restaurants running as efficiently as possible. Use a ticketing system to log and monitor tickets;. Monitor problem management software and support systems for current outages and pending solutions;. Work with end –users and solutio...