Manager of Audit Sr- Infrastructure & Service Management

MANAGER OF AUDIT SR- INFRASTRUCTURE & SERVICE MANAGEMENT

WHAT IS THE OPPORTUNITY? The Senior Audit Manager (SAM) for Infrastructure & Service Management will support the Director of CNB Infrastructure & Service Management in providing independent, objective assurance over the design and operation of CNB's IT risk management practices, governance processes and the system of internal controls.

The position will facilitate audit execution relating to, but not limited to, IT Infrastructure and Service Management. This includes leading and executing audit activities with an IT audit scope where there is an impact to CNB and its subsidiaries / management affiliates.

Examples of audit subject matter includes configuration management, incident and problem management, IT asset management, IT change management, service continuity management, IT vendor management, Operating Systems, SQL and Oracle Databases, Network devices (firewalls, routers, etc.

Data Center Audits, Patch Management, End-Point Devices, Cloud Technologies, etc. The position will also provide support in responding to external auditors and US regulators (FRBNY, OCC) and to meet the evolving demands of the US regulatory environment and heightened expectations of internal audit.

This includes the coordination of IT related regulatory continuous monitoring, coordination of IA responses to US regulatory examinations, and the verification of CNB IT regulatory issues.

Additionally, the position is responsible for maintaining and executing continuous monitoring program in accordance with audit methodology and taking into consideration industry development, emerging risks, and regulatory changes and expectations.

What you will do

• Execute on the annual Audit Plan for CNB Infrastructure & Service Management audit universe, ensuring that audits conform to local and global regulatory and internal audit requirements.
• Supervise and implement the execution of the audit plan and ensure effective audit practices for traditional and continuous audits.

Collaborate with broader Global RBC and CUSO IT teams and departments to achieve the plan (where needed).

Make recommendations to clients on control deficiencies and follows up to ensure significant deficiencies are corrected.

Assist business management to develop appropriate action plans to address identified deficiencies, and ensure corrective actions are implemented in a timely manner to effectively address the issues.

• Plan and execute complex and confidential / special audit projects enterprise wide as requested by senior management of the Bank.
• Communicate trends in risk and control issues to senior management on the results of ongoing reviews of the businesses that are key relationships, or any other business as requested.
• Provide support for CNB IT regulatory requests, responses and meetings.
• Provide leadership, coaching, performance management and personal development support.
• Raise the technical knowledge of the group through various courses, seminars and in-house training in the areas of Information Technology for existing and emerging technologies, and related risk management framework, compliance and audit techniques.
• Raise the technical and business knowledge of the group through IT and business auditor cross integration and allocation.

Identify new opportunities that would result in cross-team collaboration, develop talent for future roles and create a mutually beneficial situation that allows business and IT auditors to cross pollinate experience and knowledge.

• Build, direct, counsel, and instruct staff assigned to an engagement and review audit plan, findings and reports for sufficient scope and for accuracy.
• Provide leadership, coaching, performance management and personal development support.
• Supporting Executive and Board IT related reporting for CNB.
• Develop capability of team use of analytic tools to widen scope of assurance.

Must-Have*

• Bachelor's Degree or equivalent
• Minimum 7 years banking / audit experience within Information Technology, with IT service management and IT risk management audit experience.
• Minimum 5 years of business experience in a financial institution or technology company, dealing with multiple business platforms, business processes, geographies, and legal entities
• Minimum 5 years of Audit experience (strategic planning through reporting) in a senior leadership role
• CISA - Certified Information Systems Auditor
• CISM - Certified Information Security Manager
• CIA - Certified Internal Auditor

Skills and Knowledge

In depth knowledge of IT Platforms and Infrastructure such as, but not limited to; network components (firewalls, routers, switches, etc.

Operating Systems, Data Storage, Data Centers, Virtual Machines, Internet Connectivity, VPN, Telecommunication, etc.

• In depth knowledge of Service Management (ITIL) and IT Operations such as, but not limited to, Technology Lifecycle Management, Service & Asset Management, Backup and Recovery, Telecommunications, etc.
• Cloud Technologies (IaaS, PaaS), Web & Application Hosting, Microsoft Azure, AWS
• In depth knowledge of financial services banking technology and related risks.
• In-depth knowledge of US regulatory requirements, and industry best practices. This includes knowledge of IT governance, IT risk and compliance, configuration management, asset management, vendor management, problem and incident management, vulnerability & patch management, and IT governance and oversight.
• Advanced ability to translate technical control issues into non-technical explanation such that the non-technical report reader can easily grasp the risk and controls.
• Familiar with US Regulatory environment
• Ability to work in a dynamically changing environment and leading people through modernization from traditional auditing to focus on data analytics.
• Manages large, highly complex or strategic projects (thematic audits) that impact the organization as a whole.
• Ability to influence a wide variety of senior executives in enterprise wide groups.
• Ensure that employees understand CNB vision, as well as support and reinforce targeted behaviors that contribute to CNB goals.
• Experience with identifying the risks associated with new services and / or routines, products and to formulate practical audit procedures to adequately monitor new risk and ensure adherence to limits.
• Experience developing predictive hypotheses for data analytics, and directing data scientists.
• Experience interpreting data extracted from Advanced Analytics (e.g. use of data visualization and reporting).
• Experience in incorporating data analytics into the traditional audit programs and continuous auditing
• Experience leading integrated business audits with technology auditors
• Current working knowledge of Internal Audit practices, policies, procedures and systems.
• Demonstrated experience in leading in a matrixed organization with proven ability to multitask and prioritize activities, across borders and cultures.
• Experience as a project manager.

Compensation Starting base salary : $111,408 - $189,738 per year. Exact compensation may vary based on skills, experience, and location.

This job is eligible for bonus and / or commissions.

To be considered for this position you must meet at least these basic qualifications

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

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INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT

City National Bank is an equal opportunity employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other basis protected by law.'

ABOUT CITY NATIONAL We start with a basic premise : Business is personal. Since day one we've always gone further than the competition to help our clients, colleagues and community flourish.

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City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies.