A company is looking for a Senior Manager of Customer Success (Lease).Key ResponsibilitiesLead and mentor the customer success team to drive scalability and growthBuild and maintain executive-level relationships with customers and act as a point of contact for escalated issuesAnalyze customer usage data to identify trends and opportunities for proactive supportRequired QualificationsBachelor's Degree, preferably in accounting or finance6+ years of experience in account management or customer success in a B2B SaaS company4+ years of experience leading a customer success team with a $40M portfolio of ARRExperience with Salesforce and other CRM / Customer Success platformsKnowledge of real estate and / or equipment leasing / accounting processes is preferred
Senior Group Manager Customer Success
A company is looking for a Senior Group Manager, Customer Success. ...
Senior Customer Success Manager
The ability to act with a high level of autonomy, you will be expected to take full ownership of your customer portfolio and make key decisions to drive effective customer outcomes; including deciding when to include our executive team or c-suite in customer escalations, how to de-risk or de-escalat...
SMB Customer Success Manager
A company is looking for an SMB Customer Success Manager to drive product adoption and customer retention. ...
Customer Success Manager (FieldRoutes)
Create success plans for clients that outline their critical success factors, metrics for success, potential issues, and provide recommendations. The Client Success Manager (CSM) will be responsible for proactively engaging clients and serve as a trusted advisor to our clients, leading to retention ...
Senior Customer Success Specialist
A company is looking for a Senior Customer Success Specialist to engage with customers and ensure they achieve their business objectives. ...
Customer Success Manager
Utilize data to track customer success metrics and leverage user engagement data to design targeted campaigns that proactively engage with customers who are not utilizing key features of ServiceTitan vital to achieving their desired outcomes (digital success campaigns, remote workshops, proactive cu...
Enterprise Customer Success Manager
Foursquare is looking for an Enterprise Customer Success Manager (CSM) to join our team located in or near one of our office hubs - New York City, Chicago, Seattle, San Francisco. The Enterprise CSM will collaborate closely with cross-functional partners to ensure Foursquare’s customers are achievin...
Senior Salesforce Developer (Customer Success)
ServiceTitan is looking for a self-motivated Senior Salesforce Engineer with experience in Service Cloud and Customer Success to join our team. Maintain a flexible and proactive work attitude to facilitate a quick response to changing project requirements and customer objectives, and innovate ways t...
Senior Software Engineer – Customer Success Technology
Senior Software Engineer – Customer Success Technology. Our Senior Software Engineers are essential for our company’s success, so they must show initiative and enthusiasm for the problems they solve. Our Customer Success Technology engineering division is dedicated to ensuring the best post-purchase...
Senior Customer Success Strategist, SaaS Products (Supplyframe)
We are seeking a Senior Customer Success Strategist (SaaS Products) to lead and drive digital innovation with our customers. Guide, coach and support other Customer Success Managers (CSM’s) on the SaaS solutions team. VP of Customer Success & Ops I. Drive business impact and value outcomes for a...