Job Description
Job Description
User Experience Designer
General Summary & Scope
- The User Experience Designer will support and report to the Senior Manager, Digital User Experience within the eCommerce / Digital team.
- This vital role will be instrumental in defining and shaping digital solutions through user-centered designs for web, mobile web, and mobile applications.
- Collaborate with a cross-functional team, including creative designers, business stakeholders, development teams, and consumer research.
- Review work and mentor other UXA resources as needed.
- Represent the voice of the customer using insights from research, analytics, user experience best practices, and eCommerce industry knowledge.
- Translate business requirements and user needs into innovative user experiences.
- Conduct brainstorming sessions and workshops to gather UX insights.
- Identify project research needs and work with the customer research team to prepare and execute studies.
- Analyze findings and refine design approaches based on research results.
- Perform competitive analyses and heuristic evaluations to enhance user experience.
- Evaluate the usability of features and suggest improvements.
- Collaborate with UX, creative, business, and development teams to devise user experience solutions.
- Demonstrate deep knowledge of web and app UX best practices, effectively applying these practices to project work.
- Create presentations, user flows, wireframes, prototypes, and other documentation to communicate design recommendations.
- Participate in regular design reviews with creative teams and stakeholders to gather feedback.
- Interact comfortably with executives at the highest levels of the company.
- Resolve problems and roadblocks independently.
- Manage multiple projects of varying size and complexity.
- Prioritize tasks effectively to meet deadlines and lead projects with minimal oversight.
- Mentor and review work for other UXA resources, including contractors.
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