ADMISSIONS MANAGER

Overview : Admissions Manager

Admissions Manager

Salary : $70,000 - $85,000 per year depending on experience.

Schedule : Monday - Friday On-Site

Weekend availability may be needed

Join our dynamic mental health team at Embark Behavioral Health in Chandler, AZ! We're seeking a passionate Manager of Admissions to drive our mission of transforming young lives.

As the Manager of Admissions, you'll lead our admissions team to success, ensuring smooth processes and outstanding customer experiences.

Your knack for fostering a high-performing team will be crucial in achieving our admission goals and maintaining a culture of excellence.

Collaboration is key in this roleyou'll work closely with peers and the Director of Admissions to ensure seamless coordination across all programs.

Your expertise will shine as you build relationships with referring professionals and champion our reputation for empathy, compassion, and responsiveness.

Your mission? Drive census, remove barriers to admission, and streamline the path to care. Oh, and we'll count on you to answer inquiries like a pro, ensuring every customer's needs are met promptly.

Ready to make a difference? Apply now and let's embark on this journey together!

Responsibilities :

Maintain accountability for admissions metrics / KPIs, including the development of reporting tools and adherence to reporting cadence, as desired by leadership.

Ensure health of the admissions process and procedures.

Maintain knowledge of current processes and ability to function in all roles within the admissions department.

Collaborate with stakeholders to eliminate barriers in access to care.

Maintain consistent positive and rewarding experiences for all inquiries.

Respond to parent and referent inquiries, including any complaints.

Maintain 1 : 1 cadence with all direct reports.

Adhere to employee feedback through Peakon results, adjust as necessary.

Participate and drive the hiring and onboarding processes for new team members.

Participate in a rotating weekend on-call schedule.

May include travel to other company programs.

Qualifications :

Bachelors Degree in social work, counseling, or a related field, required. Masters degree strongly preferred.

3+ years of experience in admissions required, 2+ years in leadership in admissions, preferred.

Strong clinical and assessment skills, insurance, and data admissions expert.

Excellent written and verbal communication skills.

Ability to work independently and as part of a team.

Strong problem-solving and decision-making skills.

Ability to meet deadlines and work under pressure.

Benefits :

Comprehensive Benefit Program that includes medical insurance with a generous company contribution towards a high deductible plan, dental insurance, vision insurance, voluntary life and AD&D insurance, long-term disability, 401K with company matching, and Paid parental leave. ?

Robust (EAP) Employee Assistance Program. ?

We have established Mastery programs You will be provided with comprehensive onboarding, training materials, reading resources, and all necessary tools to ensure your success and foster a supportive environment. ?

Company paid holidays plus a PTO accrual schedule. ?

Flexible Work Environment

Embark is an Equal Employment Opportunity Employer. Embark is committed to enriching the therapeutic and healing experience it offers through the diversity of its employees and community.

Embark seeks to recruit and support a broadly diverse staff who will contribute to the organization's excellence, diversity of viewpoints and experiences, and relevance in a global society.

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