Description
The Software Analyst position will work on software projects, data fixes, manage Paycom applications post-implementation and assist with data lifecycle management.
Troubleshoots complex technical application issues and recommends solutions.
RESPONSIBILITIES
- Develop custom queries by examining databases to extract data using Structured Query Language that fulfills business requirements following established business rules
- Solve critical payroll stopping issues and data issues analyzing data through SQL Query tools, developing data updates and creating custom solutions
- Collaborate with business users and Quality Assurance to test and apply the appropriate solution
- Monitor scheduled processes using automation software
- Participate with business users and developers to analyze logs and alerts to resolve alerts
- Assist in developing custom internal software applications that increase the productivity of the Data Services teams and provide useful information to all business units
- Review the creation of ACH files (routing information) and ensure the correct totals are transmitted to the banks
- Document resolutions to technical problems clearly that expand the team’s working knowledge and shortens future resolution times
Qualifications
Education / Certification :
Bachelors degree in MIS, Computer Science or related field
Experience :
- Prior use of Microsoft Windows operating system and Microsoft Office software
- Familiarity with at least one of the following programming languages : C++, PHP, HTML, .NET, Java
- Exposure to at least one of the following database and query design tools : MYSQL, Oracle, Toad
PREFERRED QUALIFICATIONS
Experience :
Knowledge of HCM software applications
Skills / Abilities :
- Possess the ability to comprehend business processes as well as the relationship of systems and applications used to accomplish those processes
- Proficient with analytical, troubleshooting, and time-management skills
- Ability to write precise and comprehensive instructions for end users
- Familiarity with project management and bug tracking tools like Jira and Splunk
- Able to work with other Data Services team members to meet goals and deadline.
- Available to work on various shifts and on call (outside normal business hours)
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