Company Overview
Join us on our mission to elevate customer experiences for people around the world. As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation.
Our dedication to our purpose and people is being recognized by our employees and the industry. Our 4.6 / 5 rating on Glassdoor and our shiny, growing wall of Best Place to Work awards is a testament to our investment in our culture.
Through the power of diversity, we celebrate all cultures for their uniqueness and strengths. With 13 centers around the world and a robust work at home program, we believe great things happen when we work with people who think differently from us.
Find a job you’ll love today!
Position Summary :
The Senior Vice President of Sales (Non-Healthcare) will prospect and close Business Process Outsourcing (BPO) contracts with national and international companies in these verticals :
Travel, Transportation & Hospitality
Retail / e-Commerce
Financial Services / Banking
Logistics
Energy (Power & Gas)
Principle Accountabilities :
End-to-end responsibility for designing and executing the strategic sales plan for securing new clients, including but not limited to prospect targeting, engagement, proposal development, negotiation, closing, and post-closing participation in ongoing account management and optimization activities.
Research and drive business expansion / collaboration opportunities for the customer care market; develop, in conjunction with senior management, the growth and market expansion plan.
Prospect for customer care opportunities and identify niches that have strategic potential to maximize market reach.
Build a predictable pipeline of new business to generate repeatable and profitable revenues.
Execute go-to market plans via targeted campaigns and other sales channels including advisors, influencers, conference attendance, industry events, etc.
Develop targeted presentations for specific audiences desiring to learn more about services and technology support services in general.
Work closely with RFP team to ensure high quality of proposals. Submit and handle proposals with full ownership and accountability for the opportunity
Attributes & Attitude :
Strong communication and negotiation skills
Ability to build relationships with clients, partners, and stakeholders at all levels
Align individual goals with organizational goals
Ability to manage multiple complex projects simultaneously
Highly responsive & have a solution-oriented mindset
Customer focus & good understanding of business cycles, budgeting & financial management
Knowledge :
Bachelors in business or related field preferred
Proven track record of success in sales and new business development in the BPO industry
Must possess a proven track record for prospecting and closing new business
Proven experience in business planning, development of account, and relationship management with proven results
Highly motivated and competitive with strong initiative, prospecting, and sales close ability
Willing to travel extensively
Proficiency in Microsoft Office suite including Word, PowerPoint, and Excel
Compensation & Benefits :
The anticipated base salary range for this remote position is between $220,000 - $250,000. In addition, Everise provides benefits including medical coverage, dental, vision, disability, 401k, and paid time off.
Depending on the specific role, compensation may also include commission earnings and other benefit programs. The actual compensation package may vary based on factors such as skill set, experience level, and candidate's location.
If you’ve got the skills to succeed and the motivation to make it happen, we look forward to hearing from you.
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