A / V Technician

Beacon Technologies is seeking an A / V Technician (MS Teams / Zoom) for our client partner. This position will be responsible for maintaining 330+ conference rooms located at various offices throughout the United States. The primary locations where support will be done on-site Monday through Friday are Madison, WI area offices. Phone support will be provided to other techs at other locations. The position requires physical work consisting of lifting TVs (up to 75 lbs.) and other audio-visual equipment. Squatting, crouching and crawling under tables and other furniture is a regular occurrence. Cable management is expected to leave conference rooms in good working order after an installation, upgrade or repair.

Duties :

• Respond to specific room alerts and outages from Microsoft Teams and Zoom admin systems. This includes contacting techs in other locations to make sure outages are being addressed.
• Triage the “AFI – INF MediaTech” assignment group in Service Now (SNOW) for tickets related to conference room issues. Self-assign those related to conference room or reroute to other SNOW assignment groups at other office locations.
• Test out large conference rooms that have meetings planned in them for that day or the next day. Info available in Teams group >

Schedule >

Onsite meeting.excel (or email notifications from reception).

Traits :

Team player.

About Beacon Technologies :

Are you looking to advance your career in information technology? Beacon Technologies offers career advancement opportunities, extensive training, and excellent benefits including paying for health and dental premiums for salaried employees. In addition to providing interesting opportunities, Beacon Technologies provides that old fashioned, personal touch, so you feel like a part of the Beacon team.

Beacon Technologies, Inc. is an equal employment opportunity employer with a functioning Affirmative Action Plan. It is the policy of Beacon Technologies, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, ethnicity, ancestry, disability, medical condition, military and veteran status, or any other characteristic protected by law. Beacon Technologies, Inc. prohibits any such discrimination or harassment.