A company is looking for a Sr. Enterprise Customer Success Manager to manage post-onboarding activities for mid-market and enterprise customers.
Key ResponsibilitiesManage post-onboarding activities through relationship-building and product knowledgeDrive revenue expansion by identifying product adoption and upsell opportunitiesConduct Executive Business Reviews to assess customer progress and optimize usageRequired QualificationsBachelor's degree is required6+ years of customer advocacy and engagement experience in customer success or account management4+ years in a B2B SaaS environment3+ years managing customer renewals and upsells for Fortune 1000 companiesExperience managing large enterprise accounts
Senior Enterprise Customer Success Manager
Enterprise Customer Success Manager to manage post-onboarding activities for mid-market and enterprise customers. ...
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About you: You have the ability to work across various levels of your own organization and with customer accounts You confidently build trust and foster collaboration to develop and maintain strong relationships You are a go-getter with fresh ideas who takes the initiative to get things ...
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