Job Title
Business Analyst D365 (Supply Chain)
Alternate Locations
10585 N Meridian St. Third Floor, Indianapolis, Indiana 46290
Full-time / Part-time
Job Description
The Business Applications Analyst I with D365FO experience role assists the business applications lead in supporting all Bastian Solutions daily operations utilizing internal accounting IT systems.
This primary objective of this role is to effectively support all other Bastian Solutions personnel in using and optimizing the organizational ERP and related systems.
This individual will help support daily operations, manage support tickets, and implement new system functionality. The ideal candidate would have knowledge of accounting and ERP systems and would have an eagerness to support / collaborate with others.
Job Functions
Maintain and configure Microsoft Dynamics 365 for Finance and Operations and related applications including, but not limited to :
- Support all activities related to Bastian business units utilizing organizational supply chain management business applications including ERP system and all supplementary systems
- Demonstrate excellent customer service to internal Bastian customers by providing timely support on inquiries, issues and tickets
- Work directly with business users to define current business requirements and help implement solutions utilizing the organizational supply chain business applications
- Create technical design documents and work directly with software developers to help implement new system customizations and functionality
- Test newly released system functionality and in-house customizations to better support defined business needs
- Help train business users on D365FO applications functionality and processes
- Cross-train with teammates to help support all organizational operations and initiatives when required
- Experience with Microsoft Dynamics ERP (D365 Finance and Operations - formally AX) is required
- Experience with Microsoft Power Platform (Power BI, Power Automate, Power Apps) is a plus
- Knowledgeable of basic concepts relating to ERP, Finance and Supply Chain Management is ideal
- Understanding of Project management methodologies and the Software Development Life Cycle
Travel Requirements
25% overnight travel (Travel expenses paid by Bastian Solutions)
Preferred Skills and Qualifications
- 1-3 years professional experience in Microsoft Dynamics 365 for Finance and Operations
- Bachelor’s degree in Informatics, IT, Computer Science, or other related business degrees
- Experience with D365FO Project Accounting ideal
- Experience with Microsoft Power Platform and SQL queries a plus
- Excellent oral, written and customer relationship skills to support global operations.
- Strong analytical thinking and problem-solving skills
- Detailed oriented, experience analyzing data to drive strategy and results.
- Strong willingness to take on new challenges, learn, and grow.
- Strong sense of customer service (Servant’s heart)
- Comfortable operating independently
- Responsive to requests in a timely manner
- Ability to work in a fast-paced, team environment with high quality internet.
- Desire to succeed with a positive attitude and high level of integrity.
- Exceptional time management, organizational skills and ability to manage multiple deadlines at a time.
- Ability to work extra hours and weekends, as needed.
- Proficient in Microsoft Office, specifically, Excel, Word, Outlook, Teams and PowerPoint
- Must be eligible to work in the USA long term without sponsorship