Requisition ID : 853434
Position : Full-Time
We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses.
The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.
With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality.
Committed to vision, we enable people to see more and be more thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods.
Every day we impact the lives of millions by changing the way people see the world.
Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products.
Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories.
Greasing the wheels behind the scenes, our people in Operations are the backbone of our Company.
GENERAL FUNCTION
The Materials Handler works closely with the Management team to plan, prioritize and execute the flow of deliveries to ensure the success of the day-to-day operations of the North America After Sales Department.
MAJOR DUTIES AND RESPONSIBILITIES
- Assists the leadership team in planning, organizing and coordinating the flow of work for all Wholesale functions.
- Performs group functions including releasing, labeling, reprinting and researching carts that are unable to be processed.
- Maintains and resolves Error Log and provides daily status updates.
- Monitors and works with North American System Support to resolve errors
- Assists Supervisor / Assistant Supervisor with pulling data and running reports.
- Assists Supervisor / Associates with validating inventory discrepancies.
- Assists with investigating and tracking late or lost packages.
- Assists in training and cross training of associates.
- Assists with special projects and additional duties assigned.
- Collaborate with customer service on resolving errors
BASIC QUALIFICATIONS
- 2+ years performing diversified duties within the Wholesale department or a comparable Distribution environment
- Excellent communication and customer service skills both written and oral
- Proficient in using in Microsoft Office (Excel, Word, Outlook)
- Ability to work independently with minimal supervision
- Ability to work flexible hours and overtime as requested by Supervisor and Manager
- Ability to work in a combination of seated, walking or standing position for up to 10 hours
- GED or High School diploma
PREFERRED QUALIFICATIONS
- Prior experience in problem solving and issue resolution
- Clerical Support experience including but not limited to utilization of Excel, Outlook and Word
- Bachelor Degree
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