Sales Consultant

Overview : Sell luxury homes for an award-winning company!

Please ensure you read the below overview and requirements for this employment opportunity completely.

Who are we?

Since 1967, Toll Brothers has been building luxury homes and communities in the best locations in the U.S. Today, we’re a Fortune 500 company operating in over 50 markets across more than 20 states.

We’re the country’s premier luxury builder with the widest range of products in the industry, including traditional single-family homes, active adult, hi-rise condos, apartment rentals, urban redevelopment, and student housing.

Toll Brothers is a place where diverse perspectives and experiences are welcomed and where employees of all backgrounds are treated with fairness, dignity, and respect.

Our employees are our family, and we strive to uphold the values that our founders instilled in us, creating an exceptional place to work that is inclusive to all.

What is the opportunity?

The Sales Consultant is responsible for achieving all community sales goals, including generating traffic numbers, agreement of sales, customer satisfaction, and serving as the main point of contact to deliver a luxury customer experience from a customer’s first visit through move-in.

What are the primary responsibilities?

• Generate Traffic :
• Maintain online presence with updated information for assigned community such as Tollbrothers.com, MLS, etc.
• Partner with the Online Sales team to help drive internet lead conversion.
• Build and leverage relationships with Real Estate Agents.
• Conduct regular prospecting and appointment setting activities.
• Coordinate with the marketing team to plan traffic generating activities.
• Drive Results :
• Proactively manage the supply of quick delivery homes in the community.
• Complete competitive analysis on products, features, neighborhoods, and amenities.
• Monitor community and model home appearance to achieve White Glove Checklist standards.
• Demonstrate model home, community / floorplan features, and homesites to customers.
• Utilize core applications such as Salesforce, Pivotal, Microsoft Office applications, E1, etc., to complete business needs and update customer information.
• Prepare and present paperwork including real estate related documents to customers purchasing a new Toll Brothers home.
• Attend and participate in all sales meetings.
• Customer Service :
• Provide customers an exceptional experience who visit the sales center, building relationships and learning about the customer’s story.
• Partner with the design studio team to meet business objectives and enhance the customer experience.
• Assist in facilitating mortgage process with TBI Mortgage.
• Manage and facilitate the weekly communication processes with post-sale customers.
• Deliver Tiffany closing gift to homeowner’s new home.

Does this describe you?

• Focus on the customer through understanding their needs and Toll Brothers offerings to create win-win solutions.
• Use sales techniques to develop leads and gain customer commitment.
• Ability to work with and learn from internal partners across multiple departments.
• Ability to effectively explore alternatives, influence and persuade the other party.
• Uses appropriate grammar, organizes ideas clearly, and articulates ideas concisely.
• Willingness to take on additional responsibilities outside the scope of your job duties.

Do you have these qualifications?

• Essential :
• 3+ years sales experience.
• Real Estate license is required in some states.
• Weekend availability is required.
• Maintains a full-time, 5-day work week.
• Preferred :
• Bachelor’s degree.
• 3+ years new home sales experience.
• New home construction knowledge.

We offer an excellent compensation and benefits package that includes comprehensive medical / dental, 401(k) with a company match, discounted stock purchase, discounts on mortgages, homes, appliances, and much more!

Come see why Toll Brothers has been attracting and retaining some of the best professionals in the industry! APPLY ONLINE TODAY!

Toll Brothers is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws.

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